Telesales Executive

VIJAYA VITTALA INSTITUTE OF MANAGEMENT AND SCIENCE; Karnataka; On-site; INR 167,000 - 201,000; Full time

Job summary

VIJAYA VITTALA INSTITUTE OF MANAGEMENT AND SCIENCE is seeking a Telesales Executive in Karnataka. The role involves making outbound calls, explaining courses and procedures, and driving admissions through focused follow-ups.

You will coordinate with admissions and marketing teams, maintain detailed call records, and work toward daily and monthly targets while communicating in Malayalam, English, and other local languages as needed.

Qualifications

• Minimum qualification: Plus Two or any degree.
• Freshers can apply and prior telesales exposure is an advantage.
• Experience in admissions or telemarketing is beneficial.

Responsibilities

• Make outbound calls to prospective students and parents from the provided database.
• Explain courses, admission procedures, fee structure, scholarships, and facilities.
• Generate leads and convert enquiries into admissions.
• Follow up with interested students and parents via phone and WhatsApp.
• Schedule counselling sessions and campus visits for interested students.
• Maintain records of calls, enquiries, and admissions status.
• Achieve daily, weekly, and monthly calling and lead-conversion targets.
• Coordinate with admissions and marketing teams to achieve targets.

Skills

Malayalam

English

Kannada

Tamil

Telephone etiquette

Persuasion

Excel

WhatsApp

Follow-up

Education

Plus Two / Any Degree

Tools

MS Excel

Job description

JOB DESCRIPTION

Position: Telesales Executive

Department: Sales & MarketingJob Type: Full-Time

Job Responsibilities

• Make outbound calls to prospective students and parents from the provided database.
• Explain the courses, admission procedures, fee structure, scholarships, and other facilities offered by the institution.
• Generate leads and convert prospective enquiries into admissions.
• Follow up with interested students and parents through phone calls and WhatsApp.
• Identify students’ educational needs and provide appropriate information.
• Schedule counselling sessions and campus visits for interested students.
• Maintain accurate records of calls, enquiries, follow-ups, and admission status.
• Achieve daily, weekly, and monthly calling and lead-conversion targets.
• Build and maintain positive relationships with prospective students and parents.
• Coordinate with the admissions and marketing teams to achieve admission targets.

Required Skills

• Good communication skills in Malayalam and English.
• Kannada or Tamil communication skills will be an added advantage.
• Good telephone etiquette and convincing skills.
• Ability to handle enquiries and follow up with prospective customers.
• Basic computer knowledge and familiarity with MS Excel and WhatsApp.
• Target-oriented attitude and willingness to learn.

Qualification & Experience

• Minimum qualification: Plus Two / Any Degree.
• Freshers can apply.
• Experience in telesales, telemarketing, customer service, or educational admissions will be an advantage.

Performance Expectations

• Complete the assigned daily calling targets.
• Maintain consistent follow-ups with prospective students.
• Generate quality leads and contribute to admission conversions.
• Submit daily call reports and follow-up updates to the reporting manager.

Key Performance Indicators (KPIs)

• Number of calls made per day.
• Number of qualified leads generated.
• Number of follow-ups completed.
• Number of counselling appointments scheduled.
• Number of successful admission conversions.

Ideal Candidate: A confident, friendly, and target-driven individual with strong communication and persuasion skills.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person