Telecaller

Zoho; Chennai District; On-site; INR 167,000 - 246,000; Full time

Job summary

Cynosure Corporate Solutions is seeking a Tele caller to engage with prospective students and parents, explaining courses and guiding them through admissions. The role requires confidence, multi-language communication, and the ability to meet monthly admission targets.

The candidate should be fluent in Tamil, Telugu and English, possess strong negotiation skills, and have basic computer knowledge for CRM updates and communication via WhatsApp.

Qualifications

• Excellent communication in Tamil, Telugu and English.
• Strong convincing and negotiation skills.
• Basic computer knowledge (Excel, CRM updates, WhatsApp).
• Prior experience in tele calling or academic counseling preferred.

Responsibilities

• Make outbound calls to prospective students and parents.
• Explain course details and guide them through the admission process.
• Follow up on leads from marketing campaigns, walk-ins, and referrals.
• Maintain call logs, lead trackers, and follow-up reports.
• Coordinate with field marketing team and schedule appointments.
• Work toward monthly admission targets.
• Ensure a positive customer experience on every call.

Skills

Tamil language

Telugu language

English language

Negotiation

Basic computer skills

Tools

Excel

CRM

WhatsApp

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

We are looking for an experienced Tele caller to engage with prospective students and parents, explain our courses, and convert inquiries into admissions. The ideal candidate should be confident, target-driven, and skilled in communication across multiple languages.

Key Responsibilities:

• Make outbound calls to prospective students and parents.
  
• Explain course details and guide them through the admission process.
  
• Follow up on leads from marketing campaigns, walk-ins, and referrals.
  
• Maintain call logs, lead trackers, and follow-up reports.
  
• Coordinate with the field marketing team and schedule appointments.
  
• Work toward monthly admission targets.
  
• Ensure a positive customer experience on every call.
  

Requirements

• Excellent communication skills in Tamil, Telugu, and English.
  
• Strong convincing and negotiation skills.
  
• Basic computer knowledge (Excel, CRM updates, WhatsApp communication).
  
• Prior experience in tele calling, academic counseling, or customer support preferred.