Telemarketing Specialist

TECH TRUV; Raipur; On-site; INR 180,000 - 260,000; Full time

Job summary

TECH TRUV is seeking a Telemarketing Specialist in Raipur for full-time, on-site work. You will engage prospective and existing customers by phone, qualify leads, and drive interest in sales opportunities.

Daily duties include outbound calls, responding to inquiries, and maintaining CRM records while collaborating with the sales team on appointments and follow-ups. The role requires strong lead generation and customer service skills, excellent communication and listening abilities, and prior

Qualifications

• Lead generation and sales skills to identify prospects and support revenue growth.
• Excellent customer service and support skills to handle inquiries and maintain relationships.
• Clear communication and active listening, fluent in English or local languages.
• Prior telemarketing, inside sales, call center experience is preferred.
• Familiarity with CRM tools, call management software, and basic office apps.
• Resilience, target orientation, time management, on-site work discipline.
• High school diploma or equivalent; business/marketing education is a plus.

Responsibilities

• Make outbound calls and handle inbound inquiries to generate interest.
• Qualify leads and schedule appointments with the sales team.
• Provide clear information, address questions, and manage objections.
• Update call logs and customer records in the CRM system.
• Collaborate with sales on campaign-based calling activities.

Skills

Lead generation

Sales skills

Customer service

Communication skills

Active listening

Telemarketing

CRM tools

Time management

Target orientation

On-site work

Education

High school diploma

Tools

Call management software

Office applications

Job description

Company Description

TECH TRUV is a growing technology-focused organization committed to delivering practical, results-oriented solutions for its clients. The company emphasizes efficient processes, clear communication, and a customer-centered approach in all service areas. Team members are encouraged to contribute ideas, collaborate across functions, and develop professionally. TECH TRUV values integrity, accountability, and performance, creating an environment where driven professionals can build long-term careers.

Role Description

This is a full-time, on-site Telemarketing Specialist role based in Raipur. The Telemarketing Specialist will engage prospective and existing customers via phone to introduce TECH TRUV's services, qualify leads, and drive interest in sales opportunities.

Daily responsibilities include making outbound calls, handling inbound inquiries, providing clear and accurate information, and updating call logs and customer records in the CRM system. The role involves collaborating with the sales team to schedule appointments, follow up on leads, and support campaign-based calling activities. The Telemarketing Specialist will also address basic customer questions, manage objections professionally, and maintain high standards of service and communication.

Qualifications

• Candidates should possess strong Lead Generation and Sales skills to identify prospects, qualify opportunities, and support revenue growth.
• Candidates should possess excellent Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and maintain positive relationships.
• Candidates should possess clear and confident Communication skills, including fluent spoken English and/or local languages, and active listening abilities.
• Candidates should ideally have prior experience in telemarketing, inside sales, call centers, or similar customer-facing roles.
• Candidates should be comfortable using CRM tools, call management software, and basic office applications.
• Candidates should demonstrate resilience, target orientation, time management, and the ability to work in a structured, on-site environment.
• A high school diploma or equivalent is required; additional education in business, marketing, or related fields is an advantage.