Telemarketing Executive

KE-CONNECT TECHNOLOGIES; Pune District; On-site; INR 200,000 - 300,000; Full time

Job summary

KE-Connect Technologies in Pimpri Chinchwad, Pune, invites applications for a Telemarketing Executive (full-time, on-site) to drive outbound calls to prospects and existing customers, present KE-Connect’s IT solutions, and generate qualified leads for the sales team.

You will follow structured call scripts, document activities in CRM, set up appointments, and collaborate with sales and customer support to ensure a positive customer experience and contribute to ongoing business growth.

Qualifications

• Lead generation and sales skills to identify prospects and support revenue growth.
• Customer service and support skills to handle inquiries and maintain professionalism.
• Excellent communication, including spoken English and local language proficiency.
• Prior telemarketing/inside sales/call center experience in IT or related industries is beneficial.
• Ability to work with CRM tools, maintain accurate records, and follow structured scripts.
• Strong listening skills and resilience in handling rejections with a target-oriented mindset.
• Minimum education: graduate degree or equivalent; certifications in sales or customer service are an advantage.

Responsibilities

• Make outbound calls to prospective and existing customers to generate leads.
• Explain product and service benefits clearly over the phone.
• Set up appointments or follow-up calls for the sales team.
• Maintain call logs and update CRM records.
• Follow structured call scripts while adapting to customer needs.
• Collaborate with sales and customer support to ensure a positive customer experience and growth.

Skills

Lead generation

Sales skills

Customer service

Communication

Telemarketing experience

CRM usage

Active listening

Target-driven

Education

Graduate degree

Tools

CRM tools

Job description

Company Description

KE-Connect Technologies is a specialized IT solutions company headquartered in Pimpri Chinchwad, Pune, serving SMBs and mid-market organizations across Maharashtra. The company provides end-to-end IT infrastructure and procurement, cybersecurity solutions, software licensing, and managed services through authorized partnerships with leading OEMs such as Cisco, Fortinet, Lenovo, and HP/HPE. KE-Connect operates as a trusted technology partner for IT leaders and business owners, focusing on accountability, honest recommendations, and reliable post-sale support. The team works with clients across industries including IT, manufacturing, pharma, logistics, education, and professional services, primarily in Pune and Mumbai. KE-Connect emphasizes fast turnaround times, local expertise, and solutions designed to protect and enable business growth.

Role Description

This is a full-time, on-site Telemarketing Executive role based in Pimpri Chinchwad. The Telemarketing Executive will be responsible for making outbound calls to prospective and existing customers, introducing KE-Connect’s IT solutions and services, and generating qualified leads for the sales team. The role includes understanding customer requirements, explaining product and service benefits clearly, and setting up appointments or follow-up calls for the sales team. Daily activities involve maintaining call logs, updating CRM records, following structured call scripts while adapting to customer needs, and achieving individual and team targets. The Telemarketing Executive will collaborate closely with sales and customer support teams to ensure a positive customer experience and support ongoing business growth.

Qualifications

• Candidates should possess strong Lead Generation and Sales skills to identify prospects, qualify opportunities, and support revenue growth.
• Candidates should possess solid Customer Service and Customer Support skills to handle inquiries, address basic concerns, and maintain professional relationships.
• Candidates should possess excellent Communication skills, including clear spoken English and local language proficiency, with the ability to present solutions confidently over the phone.
• Prior experience in telemarketing, inside sales, or call center roles in IT or related industries is beneficial.
• Ability to work with CRM tools, maintain accurate records, and follow structured processes and scripts.
• Strong listening skills, resilience in handling rejections, and a target-oriented mindset.
• Minimum education: graduate degree or equivalent; relevant certifications in sales or customer service are an advantage.