Telemarketing Executive

Growth For Impact; Barrackpore; On-site; INR 203,000 - 243,000; Full time

Benefits offered by this job

CTC: ₹20,000 per month

Paid leave as per policy

Career growth opportunities

Learning and development programs

Job summary

Growth For Impact in Barrackpore, West Bengal, India, seeks a result-driven telemarketing professional. You will outbound-call prospects, introduce the company’s products, and generate qualified leads for the sales team, while maintaining accurate CRM records and handling inquiries with professionalism.

The role emphasizes target achievement, customer satisfaction, and ongoing learning in a dynamic fintech/retail ecosystem.

Qualifications

• 0–2 years of experience in Telemarketing, Telesales, Customer Support, or Call Centre.
• Good persuasion and negotiation skills.
• Strong customer service orientation.
• Ability to work under targets and deadlines.
• Positive attitude and willingness to learn.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce the company’s products and services to potential clients.
• Generate qualified leads and schedule appointments for the sales team.
• Follow up with customers to convert inquiries into sales opportunities.
• Maintain accurate customer records and call logs in CRM/Excel.
• Handle customer queries professionally and provide appropriate information.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Coordinate with internal departments for customer requirements.
• Ensure high levels of customer satisfaction through professional communication.

Skills

Persuasion

Negotiation

Customer service

Target oriented

Willingness to learn

Job description

ROLE

• Make outbound calls to prospective and existing customers
• Introduce the company’s products and services to potential clients
• Generate qualified leads and schedule appointments for the sales team
• Follow up with customers to convert inquiries into sales opportunities
• Maintain accurate customer records and call logs in CRM/Excel
• Handle customer queries professionally and provide appropriate information
• Achieve daily, weekly, and monthly calling and lead generation targets
• Coordinate with internal departments for customer requirements
• Ensure high levels of customer satisfaction through professional communication

REQUIREMENTS

• 0–2 years of experience in Telemarketing, Telesales, Customer Support, or Call Centre
• Good persuasion and negotiation skills
• Strong customer service orientation
• Ability to work under targets and deadlines
• Positive attitude and willingness to learn
• Experience in BPO, Telecalling, Customer Support, Banking, Insurance, FinTech, Automobile, EV, or Retail industries will be an advantage

BENEFITS

• CTC: ₹20,000 per month
• Paid leave as per company policy
• Career growth opportunities
• Learning and development programs