Telemarketing Executive

Adeptuz Management Solutions; India; On-site; INR 200,000 - 300,000; Full time

Job summary

Adeptuz Management Solutions is seeking a Telemarketing Executive in Delhi. The role involves making outbound calls to generate leads, educating clients about our services, and managing the sales cycle. Candidates with 6 months to 2 years of telemarketing experience and excellent communication skills in English and Hindi are preferred.

This position offers a salary ranging from ₹2.0 to ₹3.0 Lacs per annum, and requires candidates who can join immediately.

Qualifications

• Minimum 6 months to 2 years experience in telemarketing or telesales.
• Strong communication skills in English and Hindi required.
• Ability to engage with customers effectively.

Responsibilities

• Make outbound calls and persuade customers to register on the company's portal.
• Generate appointments for field sales executives.
• Educate customers about services and plans.
• Achieve sales targets and convert leads.
• Maintain records of calls and sales information.

Skills

Excellent interpersonal skills

Telemarketing experience

Communication in English and Hindi

Ability to work under pressure

Typing accuracy and speed

Education

Undergraduate / Graduate qualification

12th pass

Job description

Job Role:

As a telemarketing executive, the job would involve outbound calling, generating potential leads, briefing clients about the company's services and product lines, and managing the complete sales cycle. This role also includes ensuring customer satisfaction on call and facilitating up‑selling and cross‑selling opportunities.

Key Responsibilities:

• Make outbound calls to customers and persuade them to register their businesses on the company's portal.
• Generate appointments with customers for the field sales/marketing executives.
• Educate customers about the services, paid/premium plans, and their benefits.
• Understand customer needs and suggest services related to business advertising.
• Convert free listings to paid listings and to premium paid listings.
• Achieve sales targets and upsell products/services wherever possible.
• Generate leads through cold calling and other lead generation techniques.
• Build rapport with customers and convert leads into paid customers.
• Maintain a record of calls and sales and note useful information.
• Maintain a database of potential customers and follow up with them regularly.
• Understand customer concerns, issues, and queries (if any), respond & direct them appropriately.
• Refer escalations & questions to respective team, if required for prompt closure.

Desired Candidate Profile:

• Educational Qualification: Undergraduate / Graduates are eligible to apply for the role. Candidates pursuing degree or post‑graduation are also welcome to apply.
• Work Experience: Minimum 6 months to 2 years in telemarketing / telesales.
• Prior experience in an outbound telemarketing / telesales process would be highly desirable.
• Notice Period: Candidates who can join immediately or in 10 or 15 days would be considered favorably.
• Salary Range: 2.0 to 3.0 Lacs Per Annum / 16,000 to 25,000 Per Month.
• Communication and Languages: Excellent interpersonal and communication skills in English and Hindi.
• Confident, attentive, and active listener.
• Pleasant voice with telephone etiquette that creates a positive interaction.
• Ability to work efficiently under pressure.
• Working knowledge of computers, coupled with the ability to comprehend and follow instructions.
• Adept at typing with accuracy and speed.

Working Days: 6 Days Per Week

Experience: Minimum 6 months to 2 years in telemarketing / telesales

Qualification: 12th / Undergraduate / Graduate

Job Reference Code: AIMS-JTDL-TLMKTGEX-241205