Telemarketer / Business Development Associate

Cal Digital Group; Kolkata District; On-site; INR 167,000 - 279,000; Full time

Job summary

Cal Digital Group in Kolkata is hiring a Telemarketer / Business Development Associate for a full-time, on-site role. You will make outbound calls, introduce services, and generate qualified leads for the sales team, while scheduling appointments and updating call records in the system.

You will maintain a professional tone during conversations, nurture initial interest, and support sales closure efforts by coordinating with internal stakeholders. Daily and weekly targets apply.

Qualifications

• Strong interpersonal and customer service abilities to engage prospects professionally.
• Clear verbal and written communication for confident client interactions.
• Experience in telemarketing or inside sales is beneficial.
• Comfort working on-site in Kolkata and meeting targets.
• Basic computer skills for email, documentation and spreadsheets.

Responsibilities

• Make outbound calls to prospective clients and introduce services.
• Generate qualified leads for the sales team and schedule appointments.
• Handle basic client queries and maintain call records in the CRM.
• Maintain a professional tone, nurture initial interest, and support closures.
• Meet daily and weekly call targets and collaborate with internal stakeholders.

Skills

Interpersonal Skills

Communication Skills

Sales & Appointment Scheduling

Telemarketing

Basic Customer Service

Target-driven

Education

High school diploma or equivalent

Degree in business/marketing (advantage)

Tools

CRM software

Job description

Company Description

Cal Digital Group is a growing organization focused on helping businesses expand their market reach through effective digital and direct outreach solutions. The company emphasizes building long-term client relationships and delivering measurable results across diverse industries. Team members are encouraged to develop strong business communication skills and gain hands-on exposure to sales and marketing processes. Cal Digital Group offers an environment where driven professionals can contribute to business growth while advancing their careers.

Role Description

This is a full-time, on-site Telemarketer / Business Development Associate role based in Kolkata. The individual in this role will make outbound calls to prospective clients, introduce company services, and generate qualified leads for the sales team. Day-to-day responsibilities include explaining service offerings, handling basic client queries, scheduling appointments or follow-up calls, and updating call records in the system. The role also involves maintaining a professional tone during conversations, nurturing initial interest, and supporting sales closure efforts by coordinating with internal stakeholders. The associate is expected to meet daily and weekly call targets while contributing to overall business development goals.

Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to engage prospects professionally and build rapport.
• Candidates should possess effective Communication skills, both verbal and written, for clear and confident client interactions.
• Candidates should possess Sales and Appointment Scheduling skills to identify opportunities, qualify leads, and set up meetings for the sales team.
• Relevant experience in telemarketing, inside sales, or business development is beneficial.
• Comfort with using CRM or call-tracking tools, and basic computer proficiency (email, spreadsheets, documentation) is preferred.
• Ability to work on-site in Kolkata, meet performance targets, and collaborate within a structured team environment.
• A high school diploma or equivalent is required; a degree in business, marketing, or a related field is an advantage.