Business Development Associate - Kolkata WB

Connected Bytes Software Services; Kolkata District; Hybrid; INR 300,000 - 520,000; Full time

Job summary

Connected Bytes Software Services is seeking a proactive sales professional to drive lead generation and product demonstrations in Kolkata. The role involves identifying customer needs, qualifying opportunities, and maintaining CRM data while nurturing prospects through follow-ups.

Responsibilities include explaining software features, presenting pricing plans, scheduling demos, and building relationships with customers.

Qualifications

• Graduate in any discipline (preferred).
• 3 years of experience in telecalling, telesales, inside sales, or software sales.
• Freshers with excellent communication skills may also apply.
• Digital marketing experience is a plus.

Responsibilities

• Contact potential customers via phone, email, and messaging platforms.
• Identify customer needs and qualify sales opportunities.
• Maintain and update lead information in the CRM system.
• Follow up on leads.
• Explain software features, benefits, and pricing plans to prospects.
• Present solutions based on customer business requirements.
• Schedule product demonstrations with the sales or technical team.
• Build and maintain positive relationships with prospects and customers.
• Conduct follow-up calls to nurture leads.
• Collect customer feedback and share insights with the product team.
• Maintain accurate records of calls, conversations, and sales activities.
• Prepare daily, weekly, and monthly sales reports.
• Track lead status and conversion metrics.

Skills

Excellent verbal communication

Good listening and problem-solving

English and local languages

Microsoft Office/Google Workspace

Education

Graduate in any discipline

Job description

Role & responsibilities

Lead Generation & Prospecting

• Contact potential customers via phone, email, and messaging platforms.
• Identify customer needs and qualify sales opportunities.
• Maintain and update lead information in the CRM system.
• Follow up on leads.

Product Promotion & Sales

• Explain software features, benefits, and pricing plans to prospects.
• Present solutions based on customer business requirements.
• Schedule product demonstrations with the sales or technical team.

Customer Relationship Management

• Build and maintain positive relationships with prospects and customers.
• Conduct follow-up calls to nurture leads.
• Collect customer feedback and share insights with the product team.

Reporting & Documentation

• Maintain accurate records of calls, conversations, and sales activities.
• Prepare daily, weekly, and monthly sales reports.
• Track lead status and conversion metrics.

Required Qualifications

• Graduate in any discipline (preferred).
• 03 years of experience in telecalling, telesales, inside sales, or software sales, Digital marketing.
• Freshers with excellent communication skills may also apply.

Required Skills

• Excellent verbal communication skills in English and local languages.
• Basic understanding of software products, SaaS, or technology solutions.
• Familiarity with Microsoft Office/Google Workspace.
• Good listening and problem-solving skills.