Tele caller

The Digital Marketings; Ahmedabad District; Hybrid; INR 134,000 - 223,000; Full time

Job summary

The Digital Marketings is a growth-focused digital marketing partner helping brands stand out online and achieve measurable results. The Tele Caller role is full-time, hybrid in Ahmedabad with some work-from-home flexibility.

You will introduce services, identify client needs, generate qualified leads, and maintain CRM records while meeting call and conversion targets. Strong communication and basic sales skills are essential to succeed in a results-driven team.

Qualifications

• Strong verbal communication and active listening skills, with clear and confident phone etiquette.
• Basic sales and persuasion abilities, including objection handling and lead qualification.
• Customer service orientation, with a focus on building trust and maintaining positive relationships.
• Comfort with using CRM tools or call tracking software and maintaining accurate documentation.
• Ability to meet targets, work with structured call plans, and manage time efficiently.
• Proficiency in English and local languages commonly used in Ahmedabad is highly beneficial.
• Prior experience in tele calling, inside sales, or customer support is preferred but not mandatory.
• Minimum high school diploma; a degree in business, marketing, or related fields is an advantage.
• Willingness to work in a hybrid setup from Ahmedabad and adapt to changing business needs.

Responsibilities

• Make outbound and receive inbound calls to introduce TDM’s digital marketing services.
• Identify potential client needs and generate qualified leads.
• Explain service offerings and answer basic queries.
• Maintain accurate records of calls and outcomes.
• Schedule follow-up calls or meetings for the sales team.
• Update CRM or call logs and meet daily/weekly targets.
• Collaborate with colleagues to refine call scripts and messaging.
• Maintain professional, courteous communication and client-focused approach.

Skills

Verbal communication

Active listening

Sales & persuasion

Lead generation

CRM tools

Time management

English & local languages

Education

High school diploma

Marketing/Business degree advantage

Tools

CRM tools

Call tracking

Job description

Company Description

The Digital Marketings (TDM) is a growth-focused digital marketing partner dedicated to helping brands stand out online and achieve measurable business results. The team specializes in Meta Ads, Google Ads, SEO, social media marketing, and content strategy, combining data-driven insights with creative campaigns. TDM operates with a transparent, results-oriented approach and emphasizes long-term partnership, measuring success through client growth and ROI. Leveraging cutting-edge technology and smart strategy, TDM supports both startups and established brands in launching, scaling, and optimizing their digital presence.

Role Description

This full-time Tele Caller role is a hybrid position based in Ahmedabad, with some work-from-home flexibility. The Tele Caller will make outbound and receive inbound calls to introduce TDM’s digital marketing services, identify potential client needs, and generate qualified leads. Day-to-day responsibilities include explaining service offerings, answering basic queries, maintaining accurate records of calls and outcomes, and scheduling follow-up calls or meetings for the sales team. The role also involves updating CRM or call logs, meeting daily and weekly call and conversion targets, and collaborating with colleagues to refine call scripts and messaging. The Tele Caller is expected to maintain a professional, courteous communication style and uphold TDM’s focus on transparent, results-driven client interactions.

Qualifications

• Strong verbal communication and active listening skills, with clear and confident phone etiquette.
• Basic sales and persuasion abilities, including objection handling and lead qualification.
• Customer service orientation, with a focus on building trust and maintaining positive relationships.
• Comfort with using CRM tools or call tracking software and maintaining accurate documentation.
• Ability to meet targets, work with structured call plans, and manage time efficiently.
• Proficiency in English and local languages commonly used in Ahmedabad is highly beneficial.
• Prior experience in tele calling, inside sales, or customer support is preferred but not mandatory.
• Minimum high school diploma; a degree in business, marketing, or related fields is an advantage.
• Willingness to work in a hybrid setup from Ahmedabad and adapt to changing business needs.