Telecalling Sales or Service Executive

Shantesha Honda; Belagavi District; On-site; INR 180,000 - 300,000; Full time

Job summary

Shantesha Motors, an authorized dealer of Maruti Suzuki, is seeking a Telecalling Executive to manage sales/service leads, qualify inquiries, and coordinate with the Sales/Service Team for effective lead conversion.

The role involves handling calls, qualifying leads, updating CRM, and achieving calling and appointment targets. Prior automobile dealership exposure and hyperlocal lead generation are preferred. 0–5 years of experience encouraged.

Qualifications

• Excellent communication and interpersonal skills.
• Good convincing and follow-up abilities.
• Working knowledge of CRM / Lead Management Systems.
• Basic MS Excel knowledge.
• Customer-focused, proactive and target-oriented approach.
• Hyperlocal sales/lead-generation experience preferred.

Responsibilities

• Handle incoming and outgoing calls to prospective customers.
• Qualify leads based on customer requirement, budget, purchase timeline, and vehicle preference.
• Manage and update leads through Lead Management System / CRM.
• Follow up regularly with generated leads and ensure timely closure or handover.
• Generate new leads through telecalling
• Identify hyperlocal sales opportunities
• Coordinate with Sales Executives for appointments, showroom visits, test drives, and lead conversion.
• Maintain accurate customer records and prepare real time report.

Skills

Communication

Follow-up

CRM usage

Excel basics

Customer-focused

Hyperlocal sales

Lead qualification

Tools

CRM / Lead Management Systems

Job description

Job Title: Telecalling Executive (Sales/Service)

Experience: 0-5 Years

Industry: Automobile preferred(candidates with experience in Telecalling in other industry can also apply)

Job Description:

We are looking for a Telecalling Executive for Shantesha Motors (Authorized dealer of Maruti Suzuki) to manage sales/service leads, qualify customer enquiries, generate new leads, and coordinate with the Sales/Service Team for effective lead conversion.

Key Responsibilities:

• Handle incoming and outgoing calls to prospective customers.
• Qualify leads based on customer requirement, budget, purchase timeline, and vehicle preference.
• Manage and update leads through Lead Management System / CRM.
• Follow up regularly with generated leads and ensure timely closure or handover.
• Generate new leads through telecalling
• Identify hyperlocal sales opportunities
• Coordinate with Sales Executives for appointments, showroom visits, test drives, and lead conversion.
• Maintain accurate customer records and prepare real time report.
• Achieve assigned calling, lead generation, follow-up, and appointment targets.

Required Skills:

• Excellent communication and interpersonal skills.
• Good convincing and follow-up abilities.
• Working knowledge of CRM / Lead Management Systems.
• Basic MS Excel knowledge.
• Customer-focused, proactive and target-oriented approach.
• Automobile dealership experience preferred.
• Hyperlocal sales/lead-generation experience preferred.

Candidate Profile:

Candidates who are passionate, goal-oriented, career-oriented, and customer-focused with strong communication and follow-up skills are preferred.