TeleCalling - Onroll (NBFC)

Epimoney; Mumbai City; On-site; INR 300,000 - 450,000; Full time

Job summary

Epimoney in Mumbai invites a Telecalling Representative to join our BFSI sales team. You will convert leads into loan disbursements by coordinating with Credit to ensure timely collection of required documents and applications.

The role requires proven target achievement, strong negotiation, and the ability to resolve customer issues while maintaining quality standards. Educational qualification: Any Graduate; 1+ year of experience preferred.

Qualifications

• Minimum 1+ year of telecalling in BFSI.
• Strong interpersonal and communication skills.
• Graduate degree completed.

Responsibilities

• Proven experience as a Telecalling Representative within BFSI, with a strong track record of achieving sales targets
• Strong negotiation skills, with the ability to resolve customer issues and handle complaints effectively
• Handle calls in accordance with defined quality standards
• Convert leads generated from various platforms into loan disbursements by coordinating with the Credit team to ensure timely collection of required documents and applications

Skills

Telecalling

Negotiation

Communication

Education

Any Graduate

Job description

Role & Responsibilities:

• Proven experience as a Telecalling Representative within the BFSI sector, with a strong track record of achieving sales targets
• Strong negotiation skills, with the ability to resolve customer issues and handle complaints effectively
• Handle calls in accordance with defined quality standards
• Convert leads generated from various platforms into loan disbursements by coordinating with the Credit team to ensure timely collection of required documents and applications

Preferred Candidate Profile:

• Minimum 1+ year of experience in telecalling for financial products preferred
• Excellent interpersonal and communication skills
• Educational Qualification: Any Graduate