Telecalling Executive

Karncy; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Karncy in Hyderabad is seeking an experienced Telecalling Executive with 2–5 years in FinTech or financial services to contact potential customers, explain financial products, generate leads, and support the sales team in converting prospects into customers. Responsibilities include outbound calls, qualifying leads, following up with customers, handling queries, and maintaining CRM records.

You will coordinate with sales and operations to drive lead conversion and documentation.

Qualifications

• 2–5 years of experience in telecalling, telesales, or customer support in FinTech/banking/financial services.
• Ability to explain financial products and generate leads for loans or other services.
• Maintain call records and update CRM with customer information.
• Meet daily and monthly call targets and collaborate with sales/operations for conversion.

Responsibilities

• Make outbound calls to potential customers and explain financial products and services.
• Generate and qualify leads for loans, credit services, or other financial solutions.
• Follow up with interested customers and maintain strong relationships.
• Handle customer queries and provide accurate product information.
• Maintain call records and update CRM systems.

Skills

Lead generation

Outbound calling

CRM usage

Customer communication

Education

Bachelor's degree

Tools

CRM software

Job description

We are looking for an experienced Telecalling Executive with 2-5 years of experience in the FinTech or financial services industry. The candidate will be responsible for contacting potential customers, explaining financial products, generating leads, and supporting the sales team in converting prospects into customers.

• Make outbound calls to potential customers and explain the company's financial products and services.

• Generate and qualify leads for loans, credit services, or other financial solutions.

• Follow up with interested customers and maintain strong customer relationships.

• Handle customer queries and provide accurate product information.

• Maintain call records and update customer information in CRM systems.

• Achieve daily and monthly call targets.

• Coordinate with the sales or operations team for lead conversion and documentation.

• Bachelor's degree in any discipline

• 2-5 years of experience in telecalling, telesales, or customer support in FinTech, banking, or financial services.