Tele Sales Manager

Info Edge; Dadri; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Info Edge in Uttar Pradesh is seeking an experienced telesales team leader to drive BFSI sales through strong leadership, strategic outbound calling, and data-driven decision making. You will guide a sizeable team, optimize campaigns, and coordinate with cross-functional units to boost customer satisfaction.

The role emphasizes achieving defined targets, enhancing sales processes, and leveraging performance data to identify growth opportunities within a fast-paced environment.

Qualifications

• 6-12 years of experience in B2C sales (BFSI preferred).
• Proven track record in credit card sales, insurance, loan sales or related fields.
• Strong inside sales techniques in a fast-paced environment.
• Experience managing teams up to 50 people.

Responsibilities

• Manage a team of telesales agents to achieve daily, weekly, and monthly targets in BFSI sales.
• Develop and implement outbound calling campaigns to generate leads and convert them into paying customers.
• Analyze sales performance data to identify trends, opportunities, and areas for improvement, making recommendations for process enhancements.
• Collaborate with cross-functional teams to resolve customer complaints and improve overall customer satisfaction.

Skills

Inside sales

Team management

Sales strategy

Data analysis

Job description

Roles and Responsibilities :

• Manage a team of telesales agents to achieve daily, weekly, and monthly targets in BFSI sales.


• Develop and implement effective strategies for outbound calling campaigns to generate leads and convert them into paying customers.


• Analyze sales performance data to identify trends, opportunities, and areas for improvement, making recommendations for process enhancements.


• Collaborate with cross-functional teams to resolve customer complaints and improve overall customer satisfaction.

Job Requirements :

• 6-12 years of experience in B2C sales, preferably in the banking industry (BFSI).


• Proven track record of achieving high levels of success in credit card sales, insurance sales, loan sales, or other related fields.


• Strong understanding of inside sales techniques and ability to work effectively in a fast-paced environment.


• Excellent team handling skills with experience managing teams of up to 50 people.