Telecalling & Inside Sales Executive

Ynot Infosolutions; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Infopark in Kerala is seeking a confident Telecalling & Inside Sales Executive with at least 1 year of experience in telecalling or inside sales. You will engage with potential customers, understand requirements, explain packages, and drive demos and sales.

The role emphasizes strong communication in English and Malayalam, CRM familiarity, and reliable follow-up to meet targets. Bachelor’s degree is preferred; IT or service sectors experience is a plus.

Qualifications

• At least 1 year of experience in telecalling or inside sales.
• Excellent verbal and written communication with convincing skills.
• Ability to handle calls, enquiries and follow-ups.
• Ability to explain packages and services clearly.
• Fluency in English and Malayalam.

Responsibilities

• Call assigned databases and connect with potential customers.
• Handle customer enquiries and understand their requirements.
• Explain products, services, and packages clearly to customers.
• Follow up regularly with interested and demo customers.
• Arrange or provide online demos when required.
• Handle customer questions and objections confidently.
• Convert leads into customers and achieve sales targets.
• Maintain regular follow-up records and update CRM details.
• Coordinate with the team for demos and sales closure.

Skills

Strong communication

Convincing skills

English & Malayalam communication

Customer handling & follow-up

Education

Bachelor’s degree in any field

Tools

CRM

MS Office

Job description

Telecalling & Inside Sales Executive

We are looking for a confident and result-oriented Telecalling & Inside Sales Executive with a minimum of 1 year of experience in telecalling or inside sales. The ideal candidate should have strong communication and convincing skills, along with the ability to handle customer enquiries, follow up with leads, explain packages, arrange or provide demos, and close sales.

Key Responsibilities

• Call assigned databases and connect with potential customers.
• Handle customer enquiries and understand their requirements.
• Explain products, services, and packages clearly to customers.
• Follow up regularly with interested and demo customers.
• Arrange or provide online demos when required.
• Handle customer questions and objections confidently.
• Convert leads into customers and achieve assigned sales targets.
• Maintain regular follow-up records and update CRM details.
• Coordinate with the team for demos and sales closure.

Requirements

• Minimum 1+ year of experience in telecalling or inside sales.
• Strong communication and convincing skills.
• Good ability to handle calls, enquiries, and follow‑ups.
• Ability to explain packages and services clearly.
• Ability to handle customer objections and close sales.
• Basic knowledge of CRM and maintaining customer records.
• Good communication skills in English and Malayalam.

Preferred Skills

• Experience in IT sales, software sales, digital marketing sales, or service‑based sales is an advantage.
• Good phone etiquette and customer‑handling skills.
• Experience in lead follow‑up and sales closure.

Qualification

• Bachelor’s degree in any field.
• Minimum 1+ year of experience in telecalling or inside sales.
• Strong communication and convincing skills.
• Basic knowledge of CRM and MS Office.
• Fluency in English and Malayalam.