Telecalling Executive

Guruch Software Solutions; Gurugram District; On-site; INR 240,000 - 420,000; Full time

Job summary

Guruch Software Solutions in Gurugram invites an Inside Sales Executive to contact potential customers from our existing leads, understand requirements, and schedule product demos for the sales team.

You will make outbound calls, explain ERP, CRM, and HRMS software, handle follow-ups via phone and WhatsApp, and maintain CRM records while aiming to meet daily targets and monthly goals.

We seek a proactive, target-driven communicator willing to learn and grow with the company.

Qualifications

• Excellent verbal communication and persuasive skills.
• Ability to handle objections and close conversations effectively.
• Proficient in coordinating multiple leads and maintaining accurate CRM records.

Responsibilities

• Make outbound calls to potential customers using the provided leads database.
• Explain our software solutions, including ERP, CRM, and HRMS software.
• Understand customer requirements and identify potential sales opportunities.
• Follow up with interested leads through phone calls and WhatsApp.
• Schedule product demos and meetings for the sales team.
• Maintain proper records of calls, follow-ups, and lead status in the CRM.
• Handle basic customer queries and communicate product benefits effectively.

Skills

Verbal communication

Convincing skills

Outbound calling

Time management

Follow-up

Coordination

Objection handling

Target-oriented

Willingness to learn

Tools

MS Excel

Job description

Job Overview:

We are looking for an Inside Sales Executive / Telecalling Executive to contact potential customers from our existing lead database, understand their business requirements, follow up with interested prospects, and schedule product demos for our sales team.

Role & responsibilities:

• Make outbound calls to potential customers using the provided leads database.


• Explain our software solutions, including ERP, CRM, and HRMS software.


• Understand customer requirements and identify potential sales opportunities.


• Follow up with interested leads through phone calls and WhatsApp.


• Schedule product demos and meetings for the sales team.


• Maintain proper records of calls, follow-ups, and lead status in the CRM.


• Handle basic customer queries and communicate product benefits effectively.


• Achieve daily calling targets and monthly performance goals.

Required Skills:

• Good verbal communication and convincing skills.


• Confidence in making outbound calls and speaking with customers.


• Basic computer knowledge and familiarity with MS Excel.


• Good follow-up, coordination, and time management skills.


• Ability to handle customer objections professionally.


• A target-oriented approach with a willingness to learn.