Telecaller – Telesales Executive

DuoJobs; Kottakkal; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Accommodation

Job summary

DuoJobs in India is seeking a motivated Telecaller for an office-based role in Kottakkal, Malappuram, Kerala. You will handle outbound calls, generate sales enquiries, and convert leads into sales opportunities, while building positive customer relationships over the phone.

The ideal candidate has at least 1 year of experience in telesales or telecalling, with strong communication and convincing skills. Basic computer knowledge and data-entry ability are required; accommodation is available.

Qualifications

• Minimum 1 year of experience in telesales or telecalling.
• Strong communication and convincing skills.
• Passion for sales and customer interaction.

Responsibilities

• Make outbound calls to prospective customers and follow up on sales leads.
• Explain products and services clearly to potential customers.
• Generate sales enquiries and convert leads into opportunities.
• Identify customer needs and provide relevant information.
• Maintain accurate records of calls and follow-ups.

Skills

Communication skills

Convincing skills

Interpersonal skills

Follow-up skills

Time management

Data entry

Basic computer skills

Job description

Industry: Customer Service

Location: Kottakkal, Malappuram, Kerala, India

Job Type: Full-Time, Work From Office

Experience: Minimum 1 year in telesales or telecalling

Additional Benefit: Accommodation Available

Job Description

We are looking for a motivated and persuasive Telecaller to handle outbound calls, generate sales enquiries, follow up with prospective customers, and convert leads into sales opportunities. The ideal candidate should have good communication and convincing skills, a passion for telesales, and the ability to build positive customer relationships over the phone.

This is an office-based opportunity in Kottakkal for candidates with at least one year of relevant telecalling or telesales experience. Accommodation is available.

Key Responsibilities

• Make outbound calls to prospective customers and follow up on sales leads.
• Explain products and services clearly to potential customers.
• Generate sales enquiries and convert leads into potential business opportunities.
• Identify customer needs and provide relevant product or service information.
• Maintain regular follow-ups with interested customers.
• Handle customer questions and objections professionally.
• Maintain accurate records of calls, customer details, and follow-up activities.
• Update lead status and sales information in the company's records or CRM system.
• Achieve assigned calling, lead generation, and sales targets.
• Coordinate with the sales team to improve lead conversion and customer satisfaction.

Requirements

• Minimum 1 year of experience in telesales or telecalling.
• Good communication and convincing skills.
• Passion for sales and customer interaction.
• Strong interpersonal and follow-up skills.
• Ability to handle customer objections professionally.
• Basic computer knowledge and data-entry skills.
• Target-oriented approach with good time management.
• Willingness to work from the office; work-from-home applicants are not suitable for this vacancy.