Tele Sales Executive / Telecalling Executive

Pauline BPO Solutions; Sector D, LDA Colony; On-site; INR 167,000 - 234,000; Full time

Job summary

Pauline BPO Solutions is seeking a confident Telecaller/Telesales Executive to connect with prospective customers, generate leads and convert enquiries into sales. You will work on outbound calls and follow-ups to build a healthy sales pipeline. Ideal candidates have strong Hindi communication, basic English, and a persuasive telephone manner.

Freshers with excellent communication are welcome. Training provided and performance-based incentives available.

Qualifications

• Excellent Hindi communication; basic English preferred.
• Confident telephone manner with listening and persuasion.
• Basic computer knowledge; email and CRM tools familiarity.
• Strong organization and follow-up abilities.
• Telecalling/telesales/lead gen or customer service experience preferred.
• Freshers with strong communication skills welcome.

Responsibilities

• Make outbound calls to prospective customers and assigned leads.
• Explain company products, services and offers clearly.
• Identify sales opportunities from customer requirements.
• Follow up with calls and emails to generate conversions.
• Handle customer queries and objections professionally.
• Maintain accurate customer details in CRM or databases.
• Aim for daily and weekly calling, follow-up and sales targets.
• Prepare reports on calls, responses and sales performance.
• Coordinate with the sales team for product demonstrations and closures.

Skills

Verbal communication

Hindi proficiency

Persuasion skills

CRM familiarity

MS Excel

Tools

CRM software

Job description

We are looking for a confident and enthusiastic Telecaller/Telesales Executive to connect with prospective customers, generate leads and convert enquiries into sales.

Key Responsibilities

• Make outbound calls to prospective customers and assigned leads.
• Explain company products, services and offers clearly.
• Understand customer requirements and identify potential sales opportunities.
• Follow up with customers through calls and emails to generate conversions.
• Handle customer queries and objections professionally.
• Maintain accurate customer details, call records and follow-up updates in CRM or databases.
• Achieve daily and weekly calling, follow-up and sales targets.
• Prepare regular reports on calls, customer responses and sales performance.
• Coordinate with the sales team for product demonstrations, callbacks and successful closures.

Candidate Requirements

• Good verbal communication skills in Hindi; basic English is preferred.
• Confident telephone manner with effective listening and persuasion skills.
• Basic computer knowledge and familiarity with email, MS Excel or CRM tools.
• Good organisational skills and ability to manage regular follow-ups.
• Previous experience in telecalling, telesales, lead generation or customer service is preferred.
• Freshers with strong communication skills and a positive attitude are welcome to apply.