Telecalling Coordinator

Eurobond ACP (Euro Panel Products Limited); Panvel; On-site; INR 167,000 - 234,000; Full time

Job summary

Eurobond ACP (Euro Panel Products Limited) in Panvel, Maharashtra, invites a motivated Telecalling Coordinator to join our marketing team. You will manage outbound calls, follow up leads, and schedule meetings to drive engagement with potential clients.

The role requires clear communication, data hygiene in Excel/Google Sheets, and collaboration with the marketing squad to align telecalling with Google Ads and social campaigns.

Qualifications

• Proven ability to communicate clearly with clients and colleagues.
• Proficient in Excel; comfortable using Google Sheets for data tracking.
• Experience in telecalling or customer service is a plus.
• Capable of working independently and as part of a team.
• Familiarity with marketing concepts and tools (Google Ads, social media).

Responsibilities

• Make outbound calls to potential clients and follow up on leads.
• Schedule meetings with leads and clients and ensure timely follow-ups.
• Maintain accurate call records in Excel/Google Sheets.
• Coordinate with marketing to align telecalling with campaigns.
• Handle inbound inquiries with a positive customer experience.
• Collaborate with teammates to improve telecalling strategies and meet targets.

Skills

Verbal communication

Excel & Sheets

Telecalling / customer service

Independent & teamwork

Marketing familiarity

Job description

We are seeking a motivated and organized Telecalling Coordinator to join our team in Maharashtra. The ideal candidate will be responsible for managing outbound calls, following up with leads, and scheduling meetings to enhance our marketing efforts. This role requires excellent communication skills and the ability to coordinate effectively with various stakeholders.

Key Responsibilities

• Conduct outbound calls to potential clients and follow up on leads to generate interest in our services.
• Schedule meetings with leads and clients, ensuring timely communication and follow-ups.
• Maintain accurate records of calls and interactions in Excel and Google Sheets.
• Coordinate with the marketing team to align telecalling efforts with ongoing campaigns, including Google Ads and social media initiatives.
• Handle inbound enquiries and provide information to potential clients, ensuring a positive experience.
• Collaborate with team members to improve telecalling strategies and achieve targets.

Required Skills

• Strong verbal communication skills and a friendly demeanor.
• Proficiency in Excel and Google Sheets for data management.
• Experience in telecalling or customer service is a plus.
• Ability to work independently and as part of a team.
• Familiarity with marketing concepts and tools, including Google Ads and social media platforms.