Telecaller

Job Junction; Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

Job Junction in Mumbai is seeking a motivated Telecaller to engage prospects through outbound calls, promote our products, and convert leads into sales. The ideal candidate has strong communication skills, a persuasive tone, and a client-focused approach.

You will maintain CRM records, strive to meet targets, and collaborate with the sales team to refine outreach strategies. Prior telecalling or telesales experience is preferred.

Qualifications

• Experience in telecalling, telesales, or telemarketing.
• Strong verbal communication skills with a persuasive tone.
• Ability to handle objections and close sales effectively.

Responsibilities

• Conduct outbound calls to potential customers to promote offerings.
• Engage with leads to understand needs and provide appropriate solutions.
• Maintain accurate records of calls and customer interactions in CRM.

Skills

Telecalling

Telesales

Verbal communication

Objection handling

CRM experience

Tools

CRM software

Job description

We are seeking a motivated and dynamic Telecaller to join our team in the Mumbai region. The ideal candidate will be responsible for engaging with potential customers through outbound calls, promoting our products and services, and converting leads into sales. This role requires excellent communication skills, a persuasive attitude, and the ability to handle customer inquiries effectively.

Key Responsibilities

• Conduct outbound calls to potential customers to promote our offerings.
• Engage with leads to understand their needs and provide appropriate solutions.
• Maintain accurate records of calls and customer interactions in our CRM system.
• Meet or exceed sales targets and contribute to the overall success of the team.
• Provide feedback on customer responses and market trends to help improve our sales strategies.
• Collaborate with team members to share best practices and enhance overall performance.

Required Skills

• Proven experience in telecalling, telesales, or telemarketing.
• Strong verbal communication skills with a persuasive tone.
• Ability to handle objections and close sales effectively.
• Familiarity with outbound call center operations.
• Basic computer skills and experience with CRM software is a plus.