Telecaller

Job search; Thane; On-site; INR 167,000 - 279,000; Full time

Job summary

Job search in Maharashtra is seeking a motivated Telecaller to engage potential customers via phone, promote products and services, and convert leads into sales.

The role focuses on driving sales activity, maintaining CRM records, and collaborating with the team to hit monthly targets. Strong communication in English and local languages is essential.

Qualifications

• Excellent communication in English and local languages.
• Strong persuasive abilities and handling objections.
• Basic computer skills and familiarity with CRM software.
• Ability to work independently and as part of a team.
• Experience in telecalling or telesales is a plus but not required.

Responsibilities

• Make outbound calls to promote our products and services.
• Provide information about products and services and address queries.
• Maintain accurate records of customer interactions in the CRM system.
• Follow up with leads to convert them into sales.
• Collaborate with the sales team to achieve monthly targets.
• Stay updated on product knowledge and industry trends.

Skills

Communication skills

Persuasion

CRM basics

Team player

Telecalling experience

Tools

CRM software

Job description

We are seeking a motivated and enthusiastic Telecaller to join our team in Maharashtra. The ideal candidate will be responsible for engaging with potential customers through telephonic communication, promoting our products and services, and converting leads into sales.

This role is crucial for driving our sales efforts and enhancing customer satisfaction.

Key Responsibilities

• Conduct outbound calls to potential customers to promote our products and services.
• Provide information about products and services to customers and address their queries.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Follow up with leads and nurture relationships to convert them into sales.
• Collaborate with the sales team to achieve monthly targets and contribute to overall sales goals.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.

Required Skills

• Excellent communication skills in English and local languages.
• Strong persuasive skills and ability to handle objections.
• Basic computer skills and familiarity with CRM software.
• Ability to work independently and as part of a team.
• Previous experience in telecalling or telesales is a plus but not mandatory.