Telesales Executive

Global Services; Navi Mumbai; On-site; INR 180,000 - 280,000; Full time

Job summary

Global Services in Maharashtra (Navi Mumbai) is seeking a motivated Telesales Executive to engage with potential customers by phone, promote products and services, and deliver exceptional customer care. The role drives sales and enhances customer satisfaction through proactive outreach and effective follow-ups.

You will conduct outbound calls, provide product information, and use CRM tools to track interactions and progress toward targets in a fast-paced team environment.

Qualifications

• Strong communication skills with a persuasive ability.
• Experience in telesales or telecalling is preferred but not mandatory.
• Excellent customer service skills and a passion for helping customers.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using CRM software and basic computer skills.

Responsibilities

• Conduct outbound calls to potential customers to promote offerings.
• Provide detailed information about products and services to customers.
• Handle customer inquiries and resolve issues effectively.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with the sales team to achieve targets and improve sales strategies.
• Follow up with leads and nurture relationships to convert them into sales.

Skills

Persuasive communication

Telesales experience

Customer service

Multitasking

CRM software

Tools

CRM software

Basic computer skills

Job description

We are seeking a motivated and dynamic Telesales Executive to join our team in Maharashtra. The ideal candidate will be responsible for engaging with potential customers over the phone, promoting our products and services, and providing exceptional customer care. This role is crucial in driving sales and ensuring customer satisfaction.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote our offerings.
• Provide detailed information about products and services to customers.
• Handle customer inquiries and resolve issues effectively.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with the sales team to achieve targets and improve sales strategies.
• Follow up with leads and nurture relationships to convert them into sales.

Required Skills:

• Strong communication skills with a persuasive ability.
• Experience in telesales or telecalling is preferred but not mandatory.
• Excellent customer service skills and a passion for helping customers.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using CRM software and basic computer skills.

If you are enthusiastic about sales and customer interaction, we encourage you to apply for this exciting opportunity to grow your career in telesales. Join us and be a part of a vibrant team dedicated to delivering outstanding service and achieving sales excellence.