Telecaller - Sales

Fit.Zone; Bengaluru; On-site; INR 180,000 - 280,000; Full time

Benefits offered by this job

Performance-based incentives

Learning and career growth

Collaborative and energetic work环境

Job summary

Fit.Zone, Bengaluru-based fitness marketplace, seeks a confident Telecaller to connect with potential customers, explain memberships, and convert enquiries into paying members. You will handle outbound calls, follow-ups, and objections with a focus on achieving daily, weekly, and monthly targets.

Fluency in Kannada, English, and Hindi is preferred, with freshers welcome. Basic CRM skills and strong communication are essential for success and growth within a collaborative team.

Qualifications

• Excellent verbal communication and ability to persuade.
• Fluency in Kannada, English and Hindi is preferred; regional language skills are a plus.
• Comfortable making outbound calls and engaging with potential customers.
• Basic computer skills and CRM familiarity.
• Freshers with good communication are welcome to apply.
• Experience in telecalling, telesales, or customer engagement is an advantage.
• Strong persuasion, negotiation, and relationship-building abilities.
• Goal-driven with time management and organization skills.

Responsibilities

• Make outbound calls to prospective customers and follow up on leads.
• Explain Fit.Zone membership plans, benefits, pricing, and features; recommend suitable options.
• Convert enquiries into registrations and paid memberships.
• Follow up with leads via calls and WhatsApp.
• Handle customer questions and objections professionally.
• Maintain accurate call records, lead status, and follow-up schedules.
• Coordinate with sales and operations to ensure a smooth customer experience; work toward daily, weekly, and monthly targets.

Skills

Strong verbal communication

Kannada, English, Hindi

Outbound calling

CRM familiarity

Freshers welcome

Persuasion & negotiation

Lead follow-up

Time management

Job description

We are looking for a confident and enthusiastic Telecaller to connect with potential customers, explain Fit.Zone memberships, follow up on enquiries, and convert leads into paying members. Someone who is c onfident can connect with potential customers over phone, understand needs, explain products and services, convert leads into succesful sales.

Key Responsibilities

• Make outbound calls to prospective customers and follow up on leads.
• Explain Fit.Zone membership plans, benefits, pricing, and features. Understand customer needs and recommend suitable membership options.
• Convert enquiries into registrations and paid memberships.
• Follow up with interested leads through calls and WhatsApp.
• Handle customer questions and basic objections professionally.
• Maintain accurate call records, lead status, and follow-up schedules.
• Coordinate with the sales and operations teams to ensure a smooth customer experience. Work towards daily, weekly, and monthly calling and conversion targets.

About Fit.Zone

Fit.Zone is a growing fitness marketplace that enables members to access multiple gyms, fitness studios, and wellness centres through a single membership. Our mission is to make fitness accessible, flexible, and convenient for everyone.

Required Skills & Qualifications

• Strong verbal communication and convincing skills.
• Fluency in Kannada, English and Hindi, or other regional languages are an advantage.
• Comfortable making outbound calls and speaking with potential customers.
• Basic computer skills and familiarity with spreadsheets or CRM tools.
• Freshers with good communication skills are welcome to apply.
• Previous experience in telecalling, telesales, or customer engagement is an advantage.
• Persuasion and negotiation
• Lead follow-up and relationship building
• Target-oriented approach
• Patience and problem-solving
• Time management and organisation

Key Performance Indicators (KPIs)

• Number of calls made
• Lead follow-up completion
• Enquiry-to-membership conversion rate
• Number of paid memberships generated
• Call quality and customer engagement

What We Offer

• Opportunity to work with a growing fitness technology company.
• Collaborative and energetic work environment.
• Learning and career growth opportunities.
• Performance-based incentives and recognition.
• Preferred Candidate Profile
• We are looking for someone who is proactive, confident on calls, comfortable working towards targets, and enthusiastic about helping people find the right fitness membership.