Telecaller Executive

VertexPlus Technologies Limited; Jaipur; Presencial; INR 180 000 - 240 000; Tempo integral

Resumo da oferta

VertexPlus Technologies Limited in Jaipur is seeking a Telecaller to make outbound calls, explain products/services, and handle inbound queries. You will generate and qualify leads, maintain a CRM database, and work toward daily/weekly/monthly calling targets.

The role requires good Hindi and basic English, strong communication, and the ability to handle rejection with a positive attitude. Knowledge of MS Excel/CRM tools is preferred for this position.

Qualificações

• Excellent communication skills in Hindi and basic English.
• Strong convincing and negotiation abilities.
• Basic computer knowledge including MS Excel/CRM tools.

Responsabilidades

• Make outbound calls to potential customers and explain products/services.
• Handle inbound customer queries professionally.
• Generate and qualify leads through calls.
• Maintain a database of customer interactions and follow-ups.
• Meet daily/weekly/monthly calling targets.
• Coordinate with the sales team for lead conversion.
• Provide accurate information about products, pricing, and offers.
• Resolve basic customer issues or escalate when needed.

Conhecimentos

Hindi

Basic English

Convincing

Negotiation

Positive attitude

Ferramentas

MS Excel

CRM tools

Descrição da oferta de emprego

Currently we are hiring for Telecaller, Below are the details.

Experience: 0.6 Months - 2 Years

Key Responsibilities

• Make outbound calls to potential customers and explain products/services
• Handle inbound customer queries in a professional manner
• Generate and qualify leads through calls
• Maintain a database of customer interactions and follow-ups
• Achieve daily/weekly/monthly calling targets
• Coordinate with the sales team for lead conversion
• Provide accurate information about products, pricing, and offers
• Resolve basic customer issues or escalat... Wait? No; final text:
• Resolve basic customer issues or escalat....
...

Required Skills

• Good communication skills in Hindi and basic English
• Strong convincing and negotiation skills
• Basic computer knowledge (MS Excel/CRM tools)
• Ability to handle rejection and maintain a positive attitude