TELECALLER

Nexgenhiringexperts; Hyderabad; On-site; INR 198,000 - 242,000; Full time

Job summary

Nexgenhiringexperts in Hyderabad is seeking a telecaller with at least 1 year of outbound calling experience to engage customers, address inquiries, and provide product information with professional communication. Graduation is required, with fluent Hindi and manageable English.

You will meet call targets, document interactions, resolve issues, and contribute to customer satisfaction as part of a results-driven team in a fast-paced environment.

Qualifications

• Minimum 1 year telecaller experience.
• Graduation is required.
• Fluent Hindi and manageable English.

Responsibilities

• Make outbound calls to customers and engage in telephonic communication.
• Address customer inquiries, provide product or service information, and resolve issues.
• Maintain professionalism in communication to ensure customer satisfaction.
• Meet call targets and ensure quality customer service.
• Document customer interactions and update records as per process.

Skills

Hindi

English

Telecalling

Customer service

Communication

Education

Graduation

Job description

• Experience: Minimum 1 year of telecaller experience.
• Qualification: Graduation.
• Languages Required;
  • Hindi (Fluent).
  • English (Manageable).
• Salary: Up to 2.2 LPA.

Responsibilities and Duties:

• Make outbound calls to customers and engage in telephonic communication.
• Address customer inquiries, provide product or service information, and resolve issues.
• Maintain professionalism in communication to ensure customer satisfaction.
• Meet call targets and ensure quality customer service.
• Document customer interactions and update records as per process.

Skills Required:

• Excellent communication skills in Hindi (Fluent) and English (Manageable).
• Previous experience in telecalling or customer service is a plus.
• Strong problem-solving and customer engagement skills.
• Ability to work independently or as part of a team.