Telecaller Coordinator

Electrolabgroup; Navi Mumbai; On-site; INR 167,000 - 246,000; Full time

Job summary

Electrolabgroup is seeking a Tele-Caller with excellent verbal communication and basic computer knowledge to support daily communication, coordination, and data management tasks. The candidate should be confident, polite, and capable of interacting professionally with clients and colleagues.

The role involves maintaining call records, supporting sales and marketing coordination, data entry, documentation, and reporting with a professional, courteous demeanor.

Qualifications

• Minimum qualification: 12th pass / Graduate in any discipline.
• Strong verbal communication and interpersonal skills.
• Basic computer knowledge (MS Office, Email, Data entry).
• Good organizational and multitasking abilities.
• Positive attitude, confidence, and willingness to learn.

Responsibilities

• Communicate effectively with clients to provide information and support as required.
• Maintain records of calls, follow-ups, and client details in the computer system.
• Coordinate with the sales and marketing teams for smooth operations.
• Manage data entry, documentation, and reporting tasks accurately.
• Maintain a professional and courteous tone in all communication.
• Assist in general office coordination and administrative support activities.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Multitasking

Professionalism

Willingness to learn

Education

12th pass

Graduate

Tools

MS Office

Email

Data entry

Job description

We are looking for aTele-Callerwith excellentverbal communication skillsandbasic computer knowledgeto assist in daily communication, coordination, and data management tasks. The ideal candidate should be confident, polite, and able to interact professionally with clients and colleagues.

Key Responsibilities:

Communicate effectively with clients to provide information and support as required.

Maintain records of calls, follow-ups, and client details in the computer system.

Coordinate with the sales and marketing teams for smooth operations.

Manage data entry, documentation, and reporting tasks accurately.

Maintain a professional and courteous tone in all communication.

Assist in general office coordination and administrative support activities.

Required Skills & Qualifications:

Minimum qualification: 12th pass / Graduate in any discipline.

Strong verbal communication and interpersonal skills.

Basic computer knowledge (MS Office, Email, Data entry).

Good organizational and multitasking abilities.

Positive attitude, confidence, and willingness to learn.