Telecaller

Panacorp Software Solutions; Kanyakumari; On-site; INR 167,000 - 234,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu invites friendly telecallers to join our team. You will make outbound calls to potential customers, explain our services, answer questions, and help generate leads or sales while maintaining accurate call records.

The role requires good communication, basic computer skills, a positive attitude, and the ability to work under pressure to meet daily targets. Prior telecalling or customer service experience is a plus, but not required.

Qualifications

• Clear and effective communication in English and other languages as needed.
• Proficient with basic computer operations to log calls and manage records.
• Positive attitude with good listening skills and customer focus.

Responsibilities

• Make outbound calls to potential customers and explain our services.
• Answer incoming calls and provide accurate information.
• Keep records of customer details and follow up as needed.
• Understand customer needs and suggest suitable services.
• Maintain a positive and helpful attitude at all times.
• Meet daily or weekly calling targets and contribute to team goals.

Skills

Good communication skills

Basic computer knowledge

Positive attitude

Ability to work under pressure

Job description

Job Summary

We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls.

Key Responsibilities

• Make outgoing calls to customers and explain our services.
• Answer incoming calls and provide information.
• Keep a record of customer details and follow up with them.
• Understand customer needs and suggest suitable services.
• Maintain a positive and helpful attitude at all times.
• Meet daily or weekly calling targets.
• Work as part of a team to achieve company goals.

Requirements

• Good communication skills in [mention languages, e.g., English, Hindi, etc.].
• Basic computer knowledge to manage call records.
• Positive attitude and good listening skills.
• Ability to work under pressure and meet targets.
• Prior experience in telecalling or customer service is a plus, but not required.