Telecaller Coordinator

Electrolabgroup; Mumbai; On-site; INR 150,000 - 230,000; Full time

Job summary

Electrolabgroup is seeking a Tele-Caller with excellent verbal communication and basic computer knowledge to assist in daily communication, coordination, and data management tasks.

The role involves interacting with clients, maintaining call records, and coordinating with sales and marketing teams, while ensuring accurate data entry and professional communication across daily office activities.

Qualifications

• Minimum qualification: 12th pass / Graduate in any discipline.
• Strong verbal communication and interpersonal skills.
• Basic computer knowledge (MS Office, Email, Data entry).
• Good organizational and multitasking abilities.
• Positive attitude, confidence, and willingness to learn.

Responsibilities

• Communicate effectively with clients to provide information and support as required.
• Maintain records of calls, follow-ups, and client details in the computer system.
• Coordinate with the sales and marketing teams for smooth operations.
• Manage data entry, documentation, and reporting tasks accurately.
• Maintain a professional and courteous tone in all communication.
• Assist in general office coordination and administrative support activities.

Skills

Verbal communication

Interpersonal skills

Data entry

Organizational skills

Multitasking

Positive attitude

Basic computer knowledge

Education

12th pass

Graduate

Tools

MS Office

Email

Data entry software

Job description

We are looking for aTele-Callerwith excellentverbal communication skillsandbasic computer knowledgeto assist in daily communication, coordination, and data management tasks. The ideal candidate should be confident, polite, and able to interact professionally with clients and colleagues.

Key Responsibilities:

Communicate effectively with clients to provide information and support as required.

Maintain records of calls, follow-ups, and client details in the computer system.

Coordinate with the sales and marketing teams for smooth operations.

Manage data entry, documentation, and reporting tasks accurately.

Maintain a professional and courteous tone in all communication.

Assist in general office coordination and administrative support activities.

Required Skills & Qualifications:

Minimum qualification: 12th pass / Graduate in any discipline.

Strong verbal communication and interpersonal skills.

Basic computer knowledge (MS Office, Email, Data entry).

Good organizational and multitasking abilities.

Positive attitude, confidence, and willingness to learn.