Telecaller Associate (Freshers)

Griffinmark Robotics; Thiruvananthapuram; On-site; INR 120,000 - 180,000; Full time

Job summary

Griffinmark Robotics is seeking a motivated Telecaller Associate in Thiruvananthapuram, Kerala. The role involves making inbound and outbound calls, explaining products, and addressing basic queries while supporting lead generation and customer engagement efforts.

Ideal candidates are graduates with strong communication skills, confidence over the phone, and a willingness to learn. Fresher-friendly environment with opportunities to grow in sales and marketing teams.

Qualifications

• Fresher welcome; graduation in any field.
• Strong communication and interpersonal skills.
• Basic knowledge of MS Office/Google Workspace is a plus.

Responsibilities

• Make inbound & outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other communication channels.
• Support the marketing team in lead generation and customer engagement activities.
• Maintain accurate records of calls, leads, and customer interactions.
• Coordinate with the sales and marketing teams for lead follow-ups.
• Build and maintain positive relationships with customers.

Skills

Customer

Communication

Marketing

Telemarketing

Education

Bachelor's degree

Tools

MS Office

Google Workspace

Job description

We are looking for an enthusiastic and motivated Telecaller Associate to join our team.

Job Location : Thiruvanathapuram, Kerala

Key Responsibilities

• Make inbound & outbound calls to prospective and existing customers.
• Explain products/services to customers and address basic queries.
• Follow up with leads through calls and other communication channels.
• Support the marketing team in lead generation and customer engagement activities.
• Maintain accurate records of calls, leads, and customer interactions.
• Coordinate with the sales and marketing teams for lead follow-ups.
• Build and maintain positive relationships with customers.

Skills & Qualifications

• Experiecence : Fresher
• Any graduate degree or equivalent qualification.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office / Google Workspace is an advantage.
• Positive attitude and willingness to learn.
• Ability to communicate confidently over the phone.
• Good follow-up and customer-handling skills.
• Target-oriented and self-motivated.

Skills: customer,communication,marketing,telemarketing