Telecaller

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION; Chennai; On-site; INR 167,000 - 335,000; Full time

Job summary

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION is seeking a motivated Telecaller in Tamil Nadu to reach out to potential customers, promote products and services, and handle inquiries. The role emphasizes sales and customer service in a dynamic environment.

The ideal candidate will be fluent in English and Tamil, capable of persuasive communication, and comfortable using a CRM. Daily targets and teamwork are integral to the position.

Qualifications

• Excellent communication in English and Tamil required.
• Strong persuasive skills for customer engagement.
• Basic computer skills; familiarity with CRM is a plus.
• Ability to work independently and in a team.
• Positive attitude and willingness to learn.

Responsibilities

• Make outbound calls to promote our products and services.
• Provide information and address customer questions or concerns.
• Maintain accurate records of interactions in the database.
• Achieve daily and monthly targets set by management.
• Collaborate with team to improve sales strategies and engagement.
• Follow up with leads to ensure customer satisfaction.

Skills

English-Tamil fluency

Persuasive selling

Teamwork & independence

Positive attitude

Customer service mindset

Tools

CRM software

Job description

We are seeking a motivated and enthusiastic Telecaller to join our team in Tamil Nadu. As a Telecaller, you will be responsible for reaching out to potential customers, promoting our products and services, and assisting them with their inquiries. This role is ideal for individuals who are passionate about sales and customer service, and who thrive in a dynamic work environment.

Key Responsibilities

• Make outbound calls to potential customers to promote our products and services.
• Provide information to customers regarding our offerings and address any questions or concerns they may have.
• Maintain accurate records of customer interactions and update the database accordingly.
• Achieve daily and monthly targets set by the management.
• Collaborate with team members to improve sales strategies and customer engagement.
• Follow up with leads and ensure a high level of customer satisfaction.

Required Skills

• Excellent communication skills in English and Tamil.
• Strong persuasive skills and the ability to engage customers effectively.
• Basic computer skills and familiarity with CRM software is a plus.
• Ability to work independently and as part of a team.
• A positive attitude and a willingness to learn.

If you are looking for an exciting opportunity to kickstart your career in telesales, Join us and be a part of a vibrant team that values growth and success.