Telecaller

Panacorp Software Solutions; Tamil Nadu; On-site; INR 134,000 - 279,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu seeks friendly Telecallers to join our team. You will make calls to potential customers, explain services, answer questions, and help generate leads or sales. You will also handle customer queries and maintain call records.

Ideal candidates have good communication, basic computer skills, a positive attitude, and the ability to meet targets while working in a collaborative team environment.

Qualifications

• Good communication skills, clear and courteous
• Basic computer literacy to manage call records
• Positive attitude with strong listening skills
• Ability to work under pressure and meet targets

Responsibilities

• Make outgoing calls to customers and explain our services
• Answer incoming calls and provide information
• Keep a record of customer details and follow up with them
• Understand customer needs and suggest suitable services
• Maintain a positive and helpful attitude at all times
• Meet daily or weekly calling targets
• Work as part of a team to achieve company goals

Skills

Good communication

Basic computer knowledge

Positive attitude

Listening skills

Job description

Job Summary

We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls.

Key Responsibilities

• Make outgoing calls to customers and explain our services.
• Answer incoming calls and provide information.
• Keep a record of customer details and follow up with them.
• Understand customer needs and suggest suitable services.
• Maintain a positive and helpful attitude at all times.
• Meet daily or weekly calling targets.
• Work as part of a team to achieve company goals.

Requirements

• Good communication skills in [mention languages, e.g., English, Hindi, etc.].
• Basic computer knowledge to manage call records.
• Positive attitude and good listening skills.
• Ability to work under pressure and meet targets.
• Prior experience in telecalling or customer service is a plus, but not required.