Telecaller

Milestone Career Planner; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Milestone Career Planner is seeking a Telecaller to connect with customers, explain the purpose of the call, and schedule appointments for direct visits.

The ideal candidate should have good communication skills, a customer-friendly approach, and the ability to maintain records and follow up with prospects.

This role emphasizes outbound calls, timely follow-ups, and coordination with the team to arrange site visits.

Qualifications

• Strong communication and interpersonal skills.
• Experience in telecalling or customer-handling.
• Knowledge of basic phone call procedures and follow-ups is a plus.
• Positive attitude and willingness to interact with customers.

Responsibilities

• Make outbound calls to customers and provide relevant information.
• Follow up with customers and maintain regular communication.
• Maintain accurate records of calls and follow-ups.
• Coordinate with the team regarding scheduled appointments.

Skills

Communication skills

Interpersonal skills

Telecalling

Customer-handling

Follow-up procedures

Positive attitude

Appointment scheduling

Job description

We are looking for a Telecaller to connect with customers, explain the purpose of the call, follow up with potential customers, and schedule appointments for direct visits. The ideal candidate should have good communication skills and a customer-friendly approach.

Key Responsibilities

Make outbound calls to customers and provide relevant information.

Follow up with customers and maintain regular communication.

Maintain accurate records of calls and follow-ups.

Coordinate with the team regarding scheduled appointments.

Requirements

Good communication and interpersonal skills.

Telecalling or customer-handling

experience

is preferred.

Basic knowledge of phone calls and follow-up procedures.

Positive attitude and willingness to interact with customers