Tele Caller

Proficient Amritsar; Bengaluru; On-site; INR 120,000 - 160,000; Full time

Job summary

Proficient Amritsar in Bengaluru is seeking an enthusiastic Telecaller to handle customer calls, explain our products and services, and generate qualified leads.

In this outbound role you will maintain daily calling records, follow up with interested customers, schedule appointments, and collaborate with the relevant teams to achieve daily and monthly targets while building strong customer relationships.

Responsibilities

• Make outbound calls to potential and existing customers.
• Explain company products and services to customers.
• Generate leads and follow up with interested customers.
• Handle customer inquiries professionally.
• Maintain daily calling records and update customer databases.
• Schedule appointments and coordinate with the concerned team.
• Achieve daily and monthly calling targets.
• Build and maintain positive customer relationships.
• Prepare daily calling and follow-up reports.

Job description

We are looking for an enthusiastic and confident Telecaller with good communication skills to handle customer calls, generate leads, and maintain regular follow-ups.

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Explain company products and services to customers.
• Generate leads and follow up with interested customers.
• Handle customer inquiries professionally.
• Maintain daily calling records and update customer databases.
• Schedule appointments and coordinate with the concerned team.
• Achieve daily and monthly calling targets.
• Build and maintain positive customer relationships.
• Prepare daily calling and follow-up reports.