Telecaller

Training Basket; Dadri; On-site; INR 180,000 - 240,000; Full time

Job summary

Training Basket is seeking an admissions coordinator in Dadri, UP, to manage outbound and incoming inquiries. You will explain courses, program benefits, and career opportunities, while aligning with students’ backgrounds and goals.

You will generate leads, drive admissions, and maintain ongoing communication with students and parents, handling queries on fees, duration, curriculum, and placement assistance.

Qualifications

• Proficiency in Hindi and English for effective communication.
• Excellent phone communication and convincing skills.
• Basic MS Excel and computer operation knowledge.

Responsibilities

• Make outbound calls to prospective students and follow up on inquiries.
• Explain available courses, training programs, course benefits, and career opportunities.
• Understand students' educational backgrounds and career goals.
• Generate leads and convert prospective students into admissions.
• Follow up with interested candidates through calls and WhatsApp.
• Maintain regular communication with students and parents.
• Handle student queries related to course fees, duration, curriculum, and placement assistance.
• Maintain daily call records, lead details, and follow-up status in CRM or Excel.
• Achieve daily, weekly, and monthly calling and admission targets.
• Coordinate with the admission and counseling teams to ensure a smooth enrollment process.

Skills

Phone communication

Lead management

Hindi

English

Convincing skills

Negotiation skills

Tools

MS Excel

Job description

Make outbound calls to prospective students and follow up on incoming inquiries.

Explain available courses, training programs, course benefits, and career opportunities.

Understand students' educational backgrounds and career goals.

Generate leads and convert prospective students into admissions.

Follow up with interested candidates through calls and WhatsApp.

Maintain regular communication with students and parents.

Handle student queries related to course fees, duration, curriculum, and placement assistance.

Maintain daily call records, lead details, and follow-up status in CRM or Excel.

Achieve daily, weekly, and monthly calling and admission targets.

Coordinate with the admission and counseling teams to ensure a smooth enrollment process.

Requirements

Basic knowledge of Hindi and English.

Confidence in handling phone conversations.

Basic knowledge of MS Excel and computer operations.

Good convincing and negotiation skills.

Ability to handle student queries professionally.

Positive attitude and willingness to learn.

Strong follow-up and lead management skills.