Tele Caller

Futuregyan; Bhubaneswar Municipal Corporation; On-site; INR 120,000 - 240,000; Full time

Job summary

Futuregyan in Bhubaneswar is seeking a telecalling professional to promote education counseling services by making outbound calls to students, parents, and educational institutions. You will identify potential clients and schedule consultations with our team, while maintaining accurate records in CRM and updating student profiles.

Ideal candidates have 0–5 years of experience, a graduate degree or diploma, strong English communication, and proficiency in MS Office.

Qualifications

• 0–5 years of telecalling or related services experience.
• Any graduate degree or diploma from a recognized university.
• Proficiency with MS Office and internet navigation.
• Strong English language and verbal communication.

Responsibilities

• Make outbound calls to students, parents and educational institutions.
• Identify potential clients and schedule consultations.
• Maintain records in Salesforce CRM and update profiles.
• Provide excellent communication to build rapport via phone.
• Meet daily/weekly targets with accurate data entry.

Skills

Telecalling

Outbound calls

Communication skills

Data entry

CRM experience

Education

Graduate degree or diploma

Tools

Salesforce CRM

MS Office Suite

Internet navigation

Job description

Roles and Responsibilities

• Make outbound calls to students, parents, and educational institutions to promote our education counseling services.
• Identify potential clients and schedule appointments for consultations with our team members.
• Maintain accurate records of all interactions on CRM software (Salesforce) and update student profiles accordingly.
• Provide excellent communication skills to build rapport with customers over phone calls.
• Meet daily/weekly targets set by management while maintaining a high level of accuracy in data entry.

Desired Candidate Profile

• 0-5 years of experience in telecalling or related field (education industry preferred).
• Any graduate degree (B.A., B.Sc., B.Com., etc.) or diploma holder from a recognized university.
• Proficiency in using computer applications such as MS Office Suite (Word, Excel, PowerPoint) and internet navigation skills.
• Strong English language proficiency with good verbal communication abilities.