Tele Sales Executive

Samavastra Uniforms & Accessories Llp; Chennai District; On-site; INR 220,000 - 450,000; Full time

Benefits offered by this job

Fixed salary

Performance incentives

Training on SAMAVASTRA products

Career growth opportunities

Job summary

Samavastra Uniforms & Accessories Llp in Chennai is seeking a proactive telesales professional to make high-volume outbound calls to schools and educational institutions, presenting SAMAVASTRA's uniform solutions and generating qualified leads.

You will schedule appointments for the field sales team, nurture prospects through CRM, and maintain strong relationships with emphasis on English and Tamil communication, target achievement and a professional, customer-centric approach.

Qualifications

• Any graduate preferred.
• Excellent communication and interpersonal skills.
• Experience in telesales/inside sales is a plus.

Responsibilities

• Make high-volume outbound calls to schools and educational institutions from leads and databases.
• Introduce SAMAVASTRA, its uniform solutions to prospective customers.
• Identify potential customers and understand their uniform requirements.
• Generate qualified leads and create sales opportunities for the Business Development team.
• Schedule appointments for the field sales team with school management and corporate departments.
• Follow up on leads, enquiries, quotations and appointments.
• Maintain records in the CRM and share feedback with management.

Skills

Outbound calls

Communication

Tamil fluency

English fluency

Lead generation

Customer relationship management

Education

Any graduate

Tools

CRM software

Excel/Google Sheets

Job description

Key Responsibilities

• Make outbound calls to schools & educational institutions from leads and prospect databases.
• Introduce SAMAVASTRA, its uniform solutions and product range to prospective customers.
• Identify potential customers and understand their uniform requirements.
• Generate qualified leads and create sales opportunities for the Business Development team.
• Schedule appointments and meetings for the field sales team with school management, principals, administrators, purchase teams and corporate HR/purchase departments.
• Follow up regularly on leads, enquiries, quotations and appointments.
• Maintain accurate records of calls, conversations, follow-ups and lead status in the CRM.
• Send product catalogues, company information and samples/details through WhatsApp and email as required.
• Reconnect with previous enquiries and dormant leads to identify new business opportunities.
• Coordinate with the Business Development team to ensure effective follow-up and conversion of leads.
• Meet daily and monthly calling, lead-generation and appointment targets.
• Maintain a professional and courteous relationship with prospects and customers.
• Provide regular feedback to management regarding customer requirements, objections and market response.

Candidate Profile

The ideal candidate should be:

• Confident and comfortable speaking to customers over the telephone.
• Excellent in communication and interpersonal skills.
• Persuasive without being aggressive.
• Good at follow-ups and maintaining customer relationships.
• Target-oriented and motivated by achieving results.
• Comfortable making a high volume of outbound calls every day.
• Good at handling customer objections and converting conversations into opportunities.
• Comfortable using WhatsApp, email, Excel/Google Sheets and CRM software.
• Able to communicate fluently in English and Tamil.
• Positive, energetic and willing to learn.

Qualification & Experience

• Any graduate preferred.
• 13 years of experience in Telesales, Telecalling, Inside Sales, Lead Generation or Customer Relationship Management preferred.
• Experience in B2B sales, School/education sales, uniforms, corporate sales or institutional sales will be an advantage.
• Freshers with excellent communication skills and a strong willingness to build a career in sales may also be considered.

Key Performance Indicators

The successful candidate will be measured on:

• Daily outbound calls
• Qualified leads generated
• Appointments scheduled
• Follow-up effectiveness
• Enquiry conversion
• Sales opportunities generated
• Achievement of monthly targets

What We Offer

• Fixed salary + performance incentives.
• Opportunity to earn additional income based on performance.
• Training on SAMAVASTRA products and sales processes.
• Exposure to B2B and institutional sales.
• Opportunity to work with schools and corporate organisations.
• Career growth opportunities within the sales team.
• Professional and entrepreneurial working environment.

Salary will be commensurate with experience and communication skills.

Location:

• Chennai, Tamil Nadu (Required)