Tele Sales Executive

Intellea; Chennai; On-site; INR 167,000 - 234,000; Full time

Job summary

Intellea in Chennai is seeking telecalling professionals to reach out to prospective students and parents, presenting Intellea's courses and programs. You will assess each student’s background, interests and goals to identify motivated prospects and clearly explain course details, benefits, and learning formats.

Daily calls and regular follow-up with leads are essential, with coordination across Counselling, Sales and Operations teams to ensure smooth handovers and attainment of daily and

Qualifications

• 0-3 years of experience in telecalling, inside sales, customer support or lead generation (training will be provided)
• Good spoken communication in Tamil and English
• Clear, confident and polite voice on phone calls
• Good listening, follow-up and time-management skills
• Basic computer knowledge (MS Office / Google Workspace); CRM training will be given
• Willing to work towards daily and monthly targets

Responsibilities

• Make outbound calls to prospective students and parents and introduce Intellea's courses and programs
• Understand each student's education background, interests and career goals to identify interested prospects
• Explain course details, benefits and learning format clearly
• Follow up regularly with interested and pending leads
• Schedule counselling calls or meetings with the Academic Counselling team
• Handle incoming enquiries and pass detailed academic questions to the right team
• Update lead status, call outcomes and follow-up dates in the CRM
• Maintain daily call records and achieve calling and appointment targets
• Coordinate with the Counselling, Sales and Operations teams for smooth lead handover

Skills

Telecalling

Inside sales

Customer support

Lead generation

Tools

CRM

Job description

Roles & Responsibilities

• Make outbound calls to prospective students and parents and introduce Intellea's courses and programs
• Understand each student's education background, interests and career goals to identify interested prospects
• Explain course details, benefits and learning format clearly
• Follow up regularly with interested and pending leads
• Schedule counselling calls or meetings with the Academic Counselling team
• Handle incoming enquiries and pass detailed academic questions to the right team
• Update lead status, call outcomes and follow-up dates in the CRM
• Maintain daily call records and achieve calling and appointment targets
• Coordinate with the Counselling, Sales and Operations teams for smooth lead handover

Skills & Requirements

• Candidates with 0-3 years of experience in telecalling, inside sales, customer support or lead generation can apply (training will be provided)
• Good spoken communication in Tamil and English
• Clear, confident and polite voice on phone calls
• Good listening, follow-up and time-management skills
• Basic computer knowledge (MS Office / Google Workspace); CRM training will be given
• Willing to work towards daily and monthly targets