Technical Support Executive

Amazon Infosolution; Patna; On-site; INR 210,000 - 240,000; Full time

Benefits offered by this job

Learning & Development Support

Job summary

Amazon Infosolution is hiring a Technical Support Executive to handle GPS, IoT, and software-related queries, troubleshoot issues, and ensure timely customer support. You will coordinate with multiple teams to resolve customer problems and deliver reliable assistance.

The role requires good communication and strong technical skills, with a focus on meeting customer needs across India. On-site work in Patna is assumed for this position.

Qualifications

• Strong communication and technical troubleshooting abilities.
• Experience handling GPS, IoT, and software queries.
• Ability to coordinate with multiple teams to resolve issues.

Responsibilities

• Handle GPS, IoT, and software-related queries.
• Troubleshoot issues and provide timely customer support.
• Coordinate with internal teams to resolve customer problems.

Skills

Communication skills

Technical knowledge

GPS & IoT knowledge

Job description

We are hiring a Technical/Customer Support Executive to handle GPS, IoT, and software-related queries, troubleshoot issues, coordinate with teams, and ensure timely customer support. Good communication and technical skills required.

We are a technology-driven company specializing in in-house manufacturing of AIS-140 compliant vehicle tracking devices delivering reliable, certified, and scalable solutions for OEMs, fleets, and government-mandated compliance projects across India.

Technical Support Executive in Amazon Infosolution typically earns between ₹2.1 - ₹2.4 L/yr.

• Learning & Development Support