Technical Support Engineer

Atlanta Systems Pvt. Ltd.; Delhi; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Hands-on technical and field exposure

Growth opportunities in Technical/Field Support

Job summary

A leading technology firm is seeking an IoT Support / Technical Support Specialist to handle customer queries, perform field visits for GPS installation, and provide technical support for IoT devices. The role requires 1–2 years of experience in IoT/GPS, soldering skills, and a problem-solving mindset. The ideal candidate must have their own bike and be comfortable with regular field work. This position offers growth opportunities in Technical and Field Support.

Qualifications

• 1–2 years of experience in IoT/GPS/Technical Support is required.
• Basic electronics and IoT hardware knowledge is a must.
• You should possess soldering skills.

Responsibilities

• Provide technical support for IoT and GPS devices.
• Handle customer queries via calls, emails, and on-site.
• Perform on-site GPS installation, assembly, wiring, and configuration.

Skills

1–2 years of experience in IoT/GPS/Technical Support

Basic electronics and IoT hardware knowledge

Soldering skills

Understanding of UART, RS485, I2C

Good communication for customer handling

Job description

Job Title: IoT Support / Technical Support Specialist

Location: Connaught Place, New Delhi

Experience: 1–2 years in IoT / GPS / Technical Support

Job Type: Full-time

Gender Preference: Male (field work involved)

Requirement: Must have own bike

Salary: ₹20,000 – ₹30,000 in-hand

Job Description: Looking for an IoT / Technical Support Specialist with hands‑on experience in GPS or IoT devices. The role includes customer handling, device troubleshooting, and field visits for installation and assembly.

Responsibilities

• Provide technical support for IoT and GPS devices
• Handle customer queries (calls, emails, on‑site)
• On‑site GPS installation, assembly, wiring, and configuration
• Soldering, device testing, and basic hardware repairs
• Troubleshoot GPS, SIM, power, and connectivity issues
• Maintain logs and service reports
• Coordinate with R&D/Support teams for escalations

Must‑Have Skills

• 1–2 years of experience in IoT/GPS/Technical Support
• Basic electronics and IoT hardware knowledge
• Soldering skills
• Understanding of UART, RS485, I2C (basic level)
• Good communication for customer handling

Additional Requirements

• Comfortable with regular field work
• Must have own bike
• Good problem‑solving and time‑management skills

Why Join Us

• Work on real IoT and GPS solutions
• Hands‑on technical and field exposure
• Growth opportunities in Technical/Field Support

Seniority level: Executive

Employment type: Full‑time

Job function: Manufacturing

Industries: Appliances, Electrical, and Electronics Manufacturing