Technical Support Engineer

Anutek Solutions India; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Anutek Solutions India in Hyderabad is seeking an IT Hardware Support Technician to install, configure and maintain Thin Clients, Mini PCs, desktops, monitors and related IT hardware. You will diagnose hardware, software, networking and system issues and provide onsite and remote technical support to customers.

Responsibilities also include handling product installation, testing, replacement and maintenance, coordinating with customers and internal teams to resolve issues, maintaining service

Responsibilities

• Install, configure and maintain Thin Clients, Mini PCs, desktops, monitors and related IT hardware.
• Diagnose and troubleshoot hardware, software, networking and system issues.
• Provide onsite and remote technical support to customers.
• Handle product installation, testing, replacement and maintenance.
• Coordinate with customers and internal teams to resolve technical issues.
• Maintain service reports and documentation.
• Travel to customer locations when required.

Job description

Key Responsibilities

• Install, configure and maintain Thin Clients, Mini PCs, desktops, monitors and related IT hardware.


• Diagnose and troubleshoot hardware, software, networking and system issues.


• Provide onsite and remote technical support to customers.


• Handle product installation, testing, replacement and maintenance.


• Coordinate with customers and internal teams to resolve technical issues.


• Maintain service reports and documentation.


• Travel to customer locations when required.