Technical Services Engineer - Jharsuguda

Dtcc; Rajgangpur; On-site; INR 350,000 - 550,000; Full time

Job summary

Dtcc is seeking a Technical Services Engineer to support trade sales, oversee dealer networks, and drive market share through site visits and contractor enrolment.

Role emphasizes techno-commercial aptitude with experience in civil engineering sectors, handling customer queries and coordinating service at construction sites.

Qualifications

• Familiarity with CRM/Sales management tools and SAP or equivalent systems.
• Understanding of distribution networks, logistics, and distributor relationships.
• Ability to analyze pricing and costs for profitable deals.

Responsibilities

• Regular visits to dealers and sub-dealers.
• Enroll masons and contractors to expand network.
• Convert sites for dealer/sub-dealer growth.
• Attend and resolve product quality complaints.
• Provide services to construction sites.

Skills

CRM familiarity

SAP knowledge

Financial acumen

Influence skills

Education

Diploma in Civil Engineering

BE/BTech Civil Engineering

Tools

Dealer App

ASO App

ERP/SAP

Job description

Job details

• Role : Technical services Engineer
• Function :Trade Sales
• Level : Executive/ Sr. Executives

Key Responsibilities

Support achievement of sales target take measures to increase market share through:

• Regular visit to dealers and sub dealers
• Enrolment of mason and contractors
• Conversion of sites for dealer and sub dealer wise
• Attending product quality complaints and resolution
• Services to construction sites

Knowledge, Skills and Experience

• Familiar with CRM / Sales management applications like Dealer App / ASO App, SAP etc.
• Understanding of Distribution Networks: Knowledge of logistics, supply chain management, and distributor relationships.
• Financial Acumen: Ability to understand pricing strategies, cost structures, and how to create profitable deals.

Experience required for the role

• If BE / BTech - Min 1 + Years of Experience
• If Dip Min 3 + Years of Experience
• No Freshers
• Had worked in similar Role- Ideally On Roll from Cement, Building Material, Construction Chemical etc
• If -Off Roll (From Cement Organisation) - Subject to ZTH clearance.
• Refrain from Construction site

Additional Skill / Knowledge - Required

• Orientation towards techno commercial sales
• Knowledge Skill to Influence,Influencers like Contractors, Engineers, Masons etc
• Hands on Experience in handling Customer complaints Technical queries
• Diploma / B. Tech / B.E -Civil Engineering