Technical Services Engineer

DALMIA BHARAT Ltd; Bhubaneshwar; On-site; INR 300,000 - 500,000; Full time

Job summary

DALMIA BHARAT Ltd in Bhubaneshwar is seeking an experienced candidate to support sales targets and enhance market share. Responsibilities include regular dealer visits, managing product quality complaints, and service to construction sites.

The ideal candidate should have a Diploma or B.Tech in Civil Engineering with relevant experience in sales, particularly in cement or construction. Familiarity with CRM tools like Dealer App and SAP is essential.

Qualifications

• Minimum 1+ years of experience if BE/BTech.
• Minimum 3+ years of experience if Diploma.
• No freshers are acceptable.
• Previous experience in a similar role preferred.

Responsibilities

• Support achievement of sales target.
• Conduct regular visits to dealers and sub-dealers.
• Attend to product quality complaints.

Skills

Familiar with CRM / Sales management applications

Understanding of Distribution Networks

Financial Acumen

Orientation towards techno commercial sales

Hands on Experience in handling Customer complaints

Education

Diploma / B. Tech / B.E - Civil Engineering

Tools

Dealer App

ASO App

SAP

Job description

Support achievement of sales target & take measures to increase market share through:

• Regular visit to dealers and sub dealers
• Enrolment of mason and contractors
• Conversion of sites for dealer and sub dealer wise
• Attending product quality complaints and resolution
• Services to construction sites

Knowledge, Skills and Experience

• Familiar with CRM / Sales management applications like Dealer App / ASO App, SAP etc.
• Understanding of Distribution Networks: Knowledge of logistics, supply chain management, and distributor relationships.
• Financial Acumen: Ability to understand pricing strategies, cost structures, and how to create profitable deals.

Experience required for the role

• If BE / BTech – Min 1+ Years of Experience
• If Dip – Min 3+ Years of Experience
• No Freshers
• Had worked in similar Role – Ideally On Roll from Cement, Building Material, Construction Chemical etc
• If Off Roll (From Cement Organisation) – Subject to ZTH clearance.

Additional Skill / Knowledge - Required

• Orientation towards techno commercial sales
• Knowledge & Skill to Influence, Influencers like Contractors, Engineers, Masons etc
• Hands on Experience in handling Customer complaints & Technical queries

Qualifications

Diploma / B. Tech / B.E - Civil Engineering