Technical Services Engineer-Asansol

Dalmia Cement; Kolkata District; On-site; INR 400,000 - 700,000; Full time

Job summary

Dalmia Cement is seeking a Technical Services Engineer in Kolkata to drive dealer and sub-dealer engagement and support sales targets. This role focuses on techno-commercial service, addressing product quality concerns, and coordinating with builders and contractors.

The candidate should have experience in cement/building material domain, with CRM experience and ability to manage inquiries and provide field support at construction sites.

Qualifications

• CRM or sales management experience required.
• Experience with cement/building materials is preferred.
• Understanding of pricing strategies and profitability concepts.

Responsibilities

• Regular visits to dealers and sub dealers to support sales targets.
• Enrolment of masons and contractors.
• Conversion of sites for dealer and sub dealer wise.
• Attending product quality complaints and resolution.
• Services to construction sites.

Skills

CRM / Sales management

Dealer App / ASO App

SAP

Distribution networks knowledge

Financial acumen

Education

BE/BTech

Diploma

Tools

Dealer App

ASO App

SAP

Job description

Job details

• Role : Technical services Engineer
• Function :Trade Sales
• Level : Executive/ Sr. Executives

Key Responsibilities

Support achievement of sales target & take measures to increase market share through:

• Regular visit to dealers and sub dealers
• Enrolment of mason and contractors
• Conversion of sites for dealer and sub dealer wise
• Attending product quality complaints and resolution
• Services to construction sites

Knowledge, Skills and Experience

• Familiar with CRM / Sales management applications like Dealer App / ASO App, SAP etc.
• Understanding of Distribution Networks: Knowledge of logistics, supply chain management, and distributor relationships.
• Financial Acumen: Ability to understand pricing strategies, cost structures, and how to create profitable deals.

Experience required for the role

• If BE / BTech – Min 1 + Years of Experience
• If Dip Min 3 + Years of Experience
• No Freshers

• Had worked in similar Role - Ideally On Roll from Cement, Building Material, Construction Chemical etc
• If -Off Roll (From Cement Organisation) – Subject to ZTH clearance.
• Refrain from Construction site

Additional Skill / Knowledge - Required

• Orientation towards techno commercial sales
• Knowledge & Skill to Influence, Influencers like Contractors, Engineers, Masons etc
• Hands on Experience in handling Customer complaints & Technical queries