Team Leader Sales-Jaipur

Lenskart; Jaipur; On-site; INR 300,000 - 540,000; Full time

Job summary

Lenskart Jaipur is seeking a Team Leader Sales to drive in-store sales targets, upsell eye-care products, and optimize conversions. You will own the end-to-end customer journey and ensure timely appointments with a focus on revenue growth.

The role emphasizes coaching field staff, reducing attrition, and maintaining compliance with company standards. You will monitor ATV, reach on time, and NPS improvements through hands-on leadership and data-driven decisions.

Qualifications

• Experience in sales leadership or team supervision
• Customer-centric approach with problem-solving skills
• Strong coaching and attrition-reduction mindset

Responsibilities

• Drive in-store sales targets, upsell products, and improve eye-test conversions
• Own the end-to-end customer journey and resolve queries to boost NPS
• Track metrics like ATV, overall conversion rate, and on-time reach
• Maintain strict adherence to scheduling, field compliance, and appointment timing

Job description

Role: Team Leader Sales

Key Responsibilities

• Sales & Revenue Generation: Drive in-sales targets, upselling, and eye-test conversions. Track and maximize metrics like ATV, overall conversion rates, and Reach on Time.
• Customer Experience: Own the end-to-end customer journey, resolve queries with empathy, and boost NPS scores.

Additional Details:

• Base Location: Jaipur

Expectations:

• Locus: Ensuring strict tracking compliance, Field adherence. Appointment: Attend the appointment at the given time.
• Revenue & KPI's : Revenue and KPI's should be as per thr company standard.
• Team Upskilling & Attrition: Maintain high competence through field coaching, reduce field staff attrition.