Team Leader Sales-Hyderabad

Lenskart; Hyderabad; On-site; INR 446,000 - 781,000; Full time

Job summary

Lenskart in Hyderabad is seeking a Team Leader Sales to drive in-store sales targets, upsell, and eye-test conversions, while monitoring metrics like ATV and conversion rates.

You will own the end-to-end customer journey, resolve queries with empathy to boost NPS, and lead field coaching to reduce attrition and lift revenue.

Responsibilities

• Drive in-sales targets, upselling, and eye-test conversions; track metrics like ATV, conversion rates, Reach on Time.
• Own the end-to-end customer journey, resolve queries with empathy, boost NPS scores.

Job description

Role: Team Leader Sales

Key Responsibilities

• Sales & Revenue Generation: Drive in-sales targets, upselling, and eye-test conversions. Track and maximize metrics like ATV, overall conversion rates, and Reach on Time.
• Customer Experience: Own the end-to-end customer journey, resolve queries with empathy, and boost NPS scores.

Additional Details

• Base Location: Hyderabad

Expectations

• Locus: Ensuring strict tracking compliance, Field adherence. Appointment: Attend the appointment at the given time.
• Revenue & KPI's : Revenue and KPI's should be as per thr company standard.
• Team Upskilling & Attrition: Maintain high competence through field coaching, reduce field staff attrition.