Team lead - International

TP; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

TP in Uttar Pradesh, India is seeking a Team Lead for an International BPO setup. The role emphasizes leading a professional team, driving performance, and delivering targets across a fast-paced environment.

You will coach and mentor teammates, collaborate with cross-functional groups, and implement strategies to boost productivity and growth.

Qualifications

• Proven experience as a Team Lead in an International BPO setting.
• Strong leadership and management skills, with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
• Ability to analyze data and make informed decisions to drive business outcomes.
• Strong problem-solving and critical thinking skills, with attention to detail and accuracy.
• Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines.

Responsibilities

• Manage and lead a team of professionals to achieve business objectives and targets.
• Develop and implement strategies to improve team performance and productivity.
• Foster a culture of excellence and continuous improvement within the team.
• Collaborate with cross-functional teams to drive business growth and expansion.
• Analyze and resolve complex problems and issues.
• Coach and mentor team members to enhance their skills and knowledge.

Skills

Leadership

Team management

Communication

Data analysis

Problem solving

Prioritization

Job description

Roles and Responsibility

• Manage and lead a team of professionals to achieve business objectives and targets.
• Develop and implement strategies to improve team performance and productivity.
• Foster a culture of excellence and continuous improvement within the team.
• Collaborate with cross-functional teams to drive business growth and expansion.
• Analyze and resolve complex problems and issues.
• Coach and mentor team members to enhance their skills and knowledge.

Job Requirements

• Proven experience as a Team Lead in an International BPO setting.
• Strong leadership and management skills, with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
• Ability to analyze data and make informed decisions to drive business outcomes.
• Strong problem-solving and critical thinking skills, with attention to detail and accuracy.
• Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines.