Job Description: Assistant Manager - Sales
Experience: 5-8 Years
Industry: EdTech / Education
Job Summary
Tutoroot is looking for a target-driven and result-oriented Assistant Manager - Sales to lead a team of sales executives, manage the complete lead-to-enrolment process, and drive revenue growth. The ideal candidate should have strong team management, sales strategy, customer counselling, and performance management skills, preferably within the EdTech or education industry.
Key Responsibilities
- Lead, manage, and motivate a team of sales executives to achieve monthly sales and enrolment targets.
- Drive the complete sales cycle, from lead allocation and initial enquiry to counselling, follow-ups, conversion, and enrolment.
- Monitor individual and team performance, sales pipelines, conversion ratios, and revenue targets.
- Develop sales strategies, improve lead conversion rates, and ensure consistent follow-ups on prospective customers.
- Handle escalations, customer objections, and complex sales discussions to improve conversion outcomes.
- Conduct regular team meetings, performance reviews, and coaching sessions to enhance sales productivity.
- Ensure effective customer engagement through calls, WhatsApp, email, and other approved communication channels.
- Maintain accurate lead and sales records in CRM/ERP systems and prepare daily, weekly, and monthly MIS reports.
- Coordinate with marketing, academic, and operations teams to ensure a smooth student enrolment and onboarding experience.
- Identify performance gaps, implement corrective actions, and ensure adherence to sales processes and quality standards.
Required Skills
- Strong team leadership, people management, and sales execution skills.
- Excellent communication, negotiation, counselling, and objection-handling abilities.
- Proven ability to achieve sales targets and improve team conversion performance.
- Strong understanding of lead management, sales pipelines, and customer relationship management.
- Experience with CRM/ERP tools, sales reporting, and performance metrics.
- Ability to coach team members, manage escalations, and drive accountability.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency in English and relevant regional languages.
Required Experience
- 5-8 years of experience in Inside Sales, Team Handling, Business Development, or Sales Management.
- Prior experience managing a team of sales executives and achieving individual and team targets is mandatory.
- Experience in EdTech, education, online learning, or a related service-based industry is highly preferred.
- Graduate or postgraduate qualification in Business Administration, Marketing, or a related field is preferred.
Key Performance Indicators (KPIs)
- Monthly revenue and enrolment targets.
- Team productivity and individual sales performance.
- Follow-up effectiveness and sales pipeline management.
- Customer experience and enrolment completion rates.