TE- Procurement Professional

TP; Thane; On-site; INR 240,000 - 360,000; Full time

Job summary

Teleperformance in Bengaluru is seeking a highly skilled professional to join our customer service team as a Teleperformance Representative. Ideal candidates will have experience in customer service, excellent communication, and the ability to work in a fast-paced environment.

Responsibilities include handling inbound calls, using advanced support tools, building client relationships, and maintaining accurate interaction records to ensure high customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work in a team environment and adapt to changes.
• Ability to work in a dynamic and rapidly changing environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Handle inbound calls from customers and provide timely and effective solutions.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Build strong relationships with clients and foster lasting connections.
• Collaborate with team members to achieve common goals.
• Provide exceptional customer service and ensure high levels of satisfaction.
• Maintain accurate records of customer interactions and transactions.

Skills

Communication

Teamwork

Problem solving

Technical proficiency

Adaptability

Attention to detail

Job description

We are looking for a highly skilled and experienced professional to join our team as a Teleperformance Representative in Bengaluru. The ideal candidate will have 1-4 years of experience in customer service or related fields, with excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Handle inbound calls from customers and provide timely and effective solutions.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Build strong relationships with clients and foster lasting connections.
• Collaborate with team members to achieve common goals.
• Provide exceptional customer service and ensure high levels of satisfaction.
• Maintain accurate records of customer interactions and transactions.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and adapt to changes.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work in a dynamic and rapidly changing environment.
• Strong attention to detail and organizational skills.