Teleperformance Representative - Procurement

TP; Thane; On-site; INR 260,000 - 380,000; Full time

Job summary

Teleperformance is seeking a skilled professional to join our Bengaluru team as a Representative. We are looking for 1–6 years of experience in customer service or related fields with excellent communication skills and the ability to thrive in a fast-paced environment.

Responsibilities include handling inbound calls, solving queries, maintaining records, and collaborating with teammates to deliver exceptional service and build lasting client relationships.

Qualifications

• Minimum 1 year of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment and adapt to changing situations.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Handle inbound calls from customers and provide timely and effective solutions to their queries.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Build strong relationships with clients and foster enduring relationships within teams and communities.
• Collaborate with team members to achieve common goals and objectives.
• Provide exceptional customer service and ensure high levels of customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

Skills

Communication

Customer service

Teamwork

Problem solving

Computer literacy

Tools

Computer systems

Software applications

Job description

We are looking for a highly skilled and experienced professional to join our team as a Teleperformance Representative in Bengaluru. The ideal candidate will have 1-6 years of experience in customer service or related fields, with excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Handle inbound calls from customers and provide timely and effective solutions to their queries.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Build strong relationships with clients and foster enduring relationships within teams and communities.
• Collaborate with team members to achieve common goals and objectives.
• Provide exceptional customer service and ensure high levels of customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

Job Requirements

• Minimum 1 year of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment and adapt to changing situations.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work in a fast-paced environment and meet deadlines.