Teleperformance Representative - Procurement - Domestic

TP; Thane; On-site; INR 250,000 - 400,000; Full time

Job summary

Teleperformance is seeking a skilled Teleperformance Representative in Bengaluru with 1–6 years in customer service. You will handle inbound calls, use CRM tools, and strive for exceptional customer satisfaction while working collaboratively with your teammates.

The role emphasizes effective communication, adaptability, and strong problem-solving abilities in a fast-paced environment. Any graduate is welcome to apply.

Qualifications

• Handle inbound calls from customers and provide timely and effective solutions.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic and rapidly changing environment.
• Strong problem-solving and analytical skills.
• Experience with CRM software and IT-enabled services is an added advantage.
• Any graduate can apply for this position.

Responsibilities

• Handle inbound calls from customers and provide timely solutions.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Foster enduring relationships within teams and communities.
• Cultivate lasting client relationships and make positive contributions to local communities.
• Work effectively in a team environment to achieve common goals.
• Provide exceptional customer service and ensure high levels of customer satisfaction.

Skills

Customer service

Communication skills

CRM software

Education

Any graduate

Tools

CRM software

Job description

We are looking for a highly skilled and experienced professional to join our team as a Teleperformance Representative in Bengaluru. The ideal candidate will have 1-6 years of experience in customer service or related fields, with excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Handle inbound calls from customers and provide timely and effective solutions.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Foster enduring relationships within teams and communities.
• Cultivate lasting client relationships and make positive contributions to local communities.
• Work effectively in a team environment to achieve common goals.
• Provide exceptional customer service and ensure high levels of customer satisfaction.

Job Requirements

• Minimum 1 year of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic and rapidly changing environment.
• Strong problem-solving and analytical skills.
• Experience with CRM software and IT-enabled services is an added advantage.
• Any graduate can apply for this position.