Tata Motors Sales – Voice Process

Zoho; Gurugram District; On-site; INR 400,000 - 650,000; Full time

Job summary

Zoho in Gurugram (Gurgaon Sector 18) invites candidates for a sales role focused on outbound engagement with Tata Motors as a key client, driving lead generation, nurturing relationships, and hitting targets through proactive calls. The ideal candidate has at least one year of experience, excels in negotiation and closing, and can manage the full sales cycle, including upselling and CRM follow-up.

Join a fast-paced team that values strong communication and a results-driven mindset to expand

Qualifications

• Minimum 1 year in sales or customer service.
• Proven outbound sales and lead generation experience.
• Strong objection handling and negotiation skills.
• Excellent verbal communication for high-volume calls.
• CRM experience and follow-up strategies.
• Ability to pitch and close sales effectively.
• Opportunity spotting for upselling and cross-selling.
• Results-oriented with a focus on targets.

Responsibilities

• Execute outbound calling to identify and qualify sales leads.
• Deliver persuasive pitches highlighting product value.
• Manage full sales cycle from contact to conversion.
• Address objections to facilitate negotiations.
• Upsell and cross-sell to maximize account value.
• Maintain accurate records of calls and sales activities.
• Meet or exceed monthly and quarterly targets.
• Build long-term client relationships.

Skills

Outbound sales

Lead generation

Target achievement

Objection handling

Negotiation

Verbal communication

CRM

Sales pitching

Closing techniques

Upselling/Cross-selling

Job description

Gurgaon Sector 18, India

Job Description

Summary

This position is a pivotal component of the IT Services sector, focusing on driving revenue growth through proactive customer engagement. The role is designed for an individual with one year of professional experience who will serve as the primary voice for Tata Motors, managing outbound interactions to generate leads, nurture customer relationships, and achieve specific sales targets. The ideal candidate will utilize strong communication and negotiation abilities to convert prospects into loyal customers while delivering exceptional service standards.

Responsibilities

• Execute outbound calling strategies to identify and qualify potential sales leads.
  
• Deliver persuasive sales pitches that effectively highlight product value and features.
  
• Manage the full sales cycle, from initial contact to final conversion and follow-up.
  
• Address customer concerns and objections with tact to facilitate successful negotiations.
  
• Implement upselling and cross-selling techniques to maximize account value.
  
• Maintain accurate records of customer interactions and sales activities.
  
• Consistently meet or exceed monthly and quarterly performance targets.
  
• Build and sustain long-term, positive relationships with clients.
  

Requirements

Requirements:

• Minimum of one year of relevant work experience in sales or customer service.
  
• Proven expertise in outbound sales, lead generation, and target achievement.
  
• Strong capability in objection handling and persuasive negotiation tactics.
  
• Excellent verbal communication skills suitable for high-volume voice processes.
  
• Demonstrated ability in customer relationship management and follow-up strategies.
  
• Proficiency in sales pitching and closing techniques.
  
• Skill in identifying opportunities for upselling and cross-selling products.
  
• A results-oriented mindset with a focus on achieving set goals.